At a Glance
- Tasks: Oversee compliance, optimise operations, and enhance energy consultancy efficiency.
- Company: Join ECO Compliance Solutions Ltd., a leader in energy efficiency.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Other info: Fast-paced environment with chances to shape internal systems.
- Why this job: Make a real impact in the energy sector while using modern tech.
- Qualifications: Degree in IT or related field; QA certification required.
The predicted salary is between 34200 - 41800 £ per year.
Sheffield (Office-based with some remote flexibility)
Job Type
Full-Time
Company Overview
ECO Compliance Solutions Ltd. is seeking a highly skilled IT Operations & QA Technician with expertise in domestic energy assessment, retrofit, and business analysis.
The ideal candidate will be responsible for overseeing business compliance, optimizing energy consultancy operations, and ensuring adherence to government energy efficiency regulations.
This role requires a strong analytical mindset, data-driven decision-making, and extensive experience in the Energy Company Obligation (ECO) scheme.
You will be responsible for identifying opportunities for business process improvements, ensuring compliance with industry standards, and leading strategic initiatives to enhance operational efficiency.
Key Responsibilities
- Maintain, monitor, and optimise our CRM systems used for lead intake, job scheduling, compliance tracking, and installer coordination.
- Support development, updates, and bug-fixing for the ECOCS Surveyor App used for EPC and retrofit data collection.
- Perform manual and automated QA testing: functional testing, regression testing, bug logging, and validation of survey-data accuracy.
- Audit property-survey data and CRM entries to ensure compliance with PAS 2035, ECO4, and GBIS requirements.
- Create performance and analytics reports for digital marketing campaigns, lead conversion, and ROI tracking.
- Maintain SOPs and documentation for IT systems, QA processes, and reporting workflows.
- Provide technical and user support to surveyors, admin teams, and management.
- Liaise with external developers for system updates and integration improvements.
- Recommend automation and workflow optimisation across CRM–App–Installer portals.
Minimum Qualifications & Requirements
Education
- Degree in Computing, Software Engineering, IT, Data Analytics, or similar.
Certifications (Mandatory)
- QA / testing certification (ISTQB or equivalent).
Experience
- Experience in the energy or compliance sector (EPC, PAS 2035, ECO4/GBIS) is beneficial but not required.
- Experience in software testing or QA (manual or automated), including test-case development and defect tracking.
Preferred Skills
- Strong competency with CRM tools and data-management systems.
- Understanding of testing frameworks or tools (e. g., Selenium, Cypress, Katalon, Postman).
- Good IT troubleshooting ability and confidence supporting multi-disciplinary teams.
- Analytical skills for generating structured marketing and operational reports.
- Strong attention to detail, especially in data auditing and compliance-critical workflows.
- Excellent communication skills and ability to manage workload independently.
Why Join Us?
- Be part of a fast-growing company leading in energy-efficiency and retrofit services.
- Work with modern digital tools, app-based survey systems, and advanced CRM technology.
- Opportunity to shape internal systems, influence workflow improvements, and contribute to national energy-efficiency initiatives.
Join ECO Compliance Solutions Ltd. and make a difference in the energy efficiency sector by ensuring compliance and operational excellence!
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IT Operations & QA Technician in Sheffield employer: ECO Contracting Services
ECO Compliance Solutions Ltd. is an exceptional employer, offering a dynamic work environment in Sheffield with opportunities for travel across Yorkshire and surrounding regions. We prioritise employee growth through continuous professional development and support for qualifications, while fostering a culture of innovation and collaboration that empowers our team to make a meaningful impact in the energy-efficiency sector.
StudySmarter Expert Advice🤫
We think this is how you could land IT Operations & QA Technician in Sheffield
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what ECO Contracting Services values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges ECO Contracting Services might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at ECO Contracting Services!
✨Direct Apply to ECO Contracting Services
Let's not forget to apply directly through the ECO Contracting Services website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Operations & QA Technician in Sheffield
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at ECO Contracting Services.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at ECO Contracting Services. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at ECO Contracting Services
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
