Young Person Independent Living Officer Multi Site in Manchester

At MSV Housing we are committed to ensuring our customers have good quality safe homes. Our Young Person Independent Living Officers are key to making this happen.

About the Role

We are looking to recruit an experienced individual with fantastic skills to join our established team. Reporting to our Foyer Manager, the Young Person Independent Living Officer Multi Site supports the Registered Service Manager in ensuring the service meets the Supported Accommodation (England) Regulations 2023 while delivering safeguarding‐focused, person‐centred support to vulnerable children and young people. The role builds strong relationships with key partners, promotes independence through coaching and activities, and empowers young people to thrive and achieve positive outcomes across all Every Child Matters principles.

The role will carry a limited caseload and provide holiday cover to ensure flexibility and support across the service. MSV operates two Young Person Service sites in Manchester City Centre and one in Blackburn; travel to Blackburn will be occasional and generally arranged in planned slots to cover staff leave.

In addition, we are looking for candidates that have a passion to advocate on behalf of people and communities.

Responsibilities

• Provide safeguarding‐focused, person‐centred support to children and young people, including assessments, crisis interventions, risk management, and collaborative work with external agencies.
• Manage a caseload using a strengths‐based approach, creating and monitoring support plans, maintaining accurate records, and ensuring compliance with legislation, policies, and Ofsted/Local Authority requirements.
• Support young people to sustain their licence, maximise income, engage in education, training or employment, and progress towards independence and suitable long‐term accommodation.
• Build strong partnerships with internal teams, local authorities, health services, and community organisations while promoting resident involvement through groups, activities, and youth leadership opportunities.
• Ensure a safe, welcoming environment by undertaking health and safety duties, contributing to service improvements, supporting volunteers/students, working flexibly on a rota, and representing MSV professionally across forums and networks.

Qualifications

• Good standard of education with a minimum of 5 GCSEs or equivalent at Grade C or above including Maths and English.
• Experience of advocacy on behalf of customers.
• Experience of working with customers with Mental Health and Vulnerabilities.
• Good understanding of mental health and vulnerable customer needs, and knowledge of trauma‐informed practice.
• Customer focused and a desire to provide services to a high standard.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all colleagues to share this commitment. As this job is based in a supported housing project for young people and children, an enhanced criminal records background check (free of charge to you) is required. A criminal conviction does not necessarily stop you from working with us. All decisions regarding convictions will be made on a case‐by‐case basis. Further detail on our commitment to safeguarding young people can be found in our Safeguarding policy attached alongside this vacancy's candidate pack.

Benefits

• 33 days holiday per year plus bank holidays, and a holiday buy scheme.
• Company pension scheme with up to 10% matched contributions.
• Company‐funded access to a health cash plan, where you can claim back costs of everyday health treatments such as optical, dental and much more.
• Enhanced sick pay with up to 3 months full pay and 3 months half pay.
• Health and Wellbeing Support including an employee assistance programme, free counselling, mental health first aiders and numerous wellbeing initiatives.
• Life assurance subject to being a member of our company pension scheme.
• Learning and development to support you to develop the skills you need to fulfil your role and progress in your career.
• Commitment to Equality and Inclusion with employee network groups covering anti‐racism, LGBTQ+, disability and long‐term health conditions, carers, and menopause.
• MSV are committed to supporting you to balance work and life, including with any caring or parental responsibilities you might have, and have a range of flexible working options and wellbeing support available to all colleagues to facilitate this.

We are committed to Equality and Inclusion. All applications are scored against the essential criteria of the role; however, we encourage candidates to submit a modified CV if they can do so.

For more information about the role please visit our careers page where you will find a candidate pack and apply for the role.

If you wish to discuss the role informally, please contact Helen Walker, Foyer Manager on 07936947990.

Interviews are scheduled to take place on a date to be agreed; however, interviews may be carried out throughout the recruitment process and the role may be closed if a suitable candidate is found. Therefore, we strongly recommend candidates to apply early.