Eco Approach Ltd is seeking an entry-level Customer Service Advisor to support field-based engineers and act as a primary contact for queries. You will handle inbound/outbound calls, emails, and chats, provide admin support, keep records in the CRM, and help engineers resolve issues efficiently.
A proactive team player with good communication and computer skills is ideal; GCSEs in English and Maths are required.
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Entry-Level Field Support Advisor β CRM & Customer Care employer: Eco Approach Ltd
As a leading national installation business, we pride ourselves on fostering a supportive and dynamic work culture that prioritises employee growth and development. Our Gas Service and Breakdown Engineers benefit from a steady stream of jobs, allowing for a balanced workload while working in the private sector, all within a collaborative environment that values innovation and excellence. With our head office located in Beckenham, employees enjoy the advantages of working in a vibrant area with access to various amenities and a strong community spirit.