At a Glance
- Tasks: Lead transformation programmes and ensure successful client delivery across the insurance market.
- Company: Join a rapidly growing advisory and managed solutions business within Eames Group.
- Benefits: Hybrid work, competitive salary, and opportunities for professional growth.
- Other info: Collaborate with industry experts and access a top talent network.
- Why this job: Make a real impact by delivering meaningful transformation outcomes for top clients.
- Qualifications: Experience in managing complex transformations and strong stakeholder management skills.
The predicted salary is between 63000 - 77000 £ per year.
ECMS Delivery Manager – Transformation & Advisory Services
Location
London (Hybrid)
Reporting to
Delivery Director
Business Unit
- ECMS – Advisory & Managed Solutions
- About ECMS
ECMS is the advisory and managed solutions arm of Eames Group, helping insurance and financial services organisations deliver complex change, transformation, technology, data and operational improvement initiatives.
We combine deep industry expertise, outcome-focused delivery and access to the top 1% of specialist talent to help clients achieve measurable business results.
As part of our continued growth, we are looking for an experienced
Delivery Manager to lead the successful delivery of client engagements, programmes and managed services across the insurance market.
The Role
The Delivery Manager will be responsible for assuring transformation programmes and client engagements from mobilisation through to delivery, ensuring outcomes are achieved on time, within budget and to the highest quality standards.
You will work closely with client stakeholders, ECMS consultants, delivery partners and Eames Consulting to build high-performing teams, manage delivery risks and create long-term client relationships.
This is a hands-on role for someone who thrives in a client-facing environment and enjoys solving complex business problems whilst driving commercial success.
Key Responsibilities
- Client Delivery
- Assure the delivery of transformation programmes, projects and managed engagements.
- Configure, understand and validate delivery plans, budgets, risks, dependencies and governance.
- Ensure successful execution of business, technology, data and operational change initiatives.
- Drive project mobilisation, planning, execution, reporting and closure activities.
- Ensure delivery achieves agreed business outcomes and benefits realisation targets.
- Stakeholder Management
- Build trusted relationships with senior client stakeholders.
- Act as the primary delivery contact for assigned accounts and engagements.
- Communicate project status, risks and recommendations clearly and confidently.
- Influence decisions and drive alignment across multiple stakeholder groups.
- Team Leadership
- Lead and coordinate ECMS consultants, SMEs and third-party resources.
- Create high-performing delivery teams with a strong focus on collaboration and accountability.
- Coach and mentor consultants to support their professional development.
- Foster a delivery culture focused on quality, commercial awareness and customer success.
- Commercial & Business Growth
- Support proposals, Statements of Work (SOWs) and client presentations.
- Identify opportunities to expand services within existing accounts.
- Work closely with ECMS leadership and wider Group to create and deliver client solutions.
- Contribute to account growth, revenue targets and strategic business development initiatives.
- Quality & Governance
- Establish and maintain robust project governance and reporting frameworks.
- Ensure delivery methodologies, standards and controls are consistently applied.
- Manage delivery risks and issues proactively, escalating where required.
- Drive continuous improvement across delivery processes, tools and ways of working.
Experience & Skills
Essential
- Experience delivering complex business or technology transformation programmes.
- Strong programme and project management capabilities.
- Proven experience managing senior stakeholders and executive sponsors.
- Excellent communication, workshop facilitation and presentation skills.
- Strong commercial awareness and client management experience.
- Experience leading multi-disciplinary teams across multiple workstreams.
- Ability to manage budgets, forecasts, risks and governance processes.
- Experience working within consulting, advisory or professional services environments.
- Highly Desirable
- Insurance, reinsurance, broking or financial services experience.
- Experience delivering data, digital, technology or operational transformation initiatives.
- Knowledge of Agile, Waterfall and hybrid delivery methodologies.
- Experience creating SOWs and outcome-based delivery models.
- Professional certifications such as PRINCE2, MSP, Agile PM, Scrum, PMP or equivalent.
- What Success Looks Like
In your first 12 months you will
- Successfully lead multiple client engagements to agreed outcomes.
- Build trusted relationships with senior client stakeholders.
- Support the growth and development of ECMS delivery capability.
- Contribute to new business opportunities and account expansion.
Why Join ECMS?
- Be part of a rapidly growing advisory and managed solutions business.
- Work with leading insurers, brokers, MGAs, Lloyd’s market participants and financial services organisations.
- Deliver meaningful transformation outcomes rather than simply supplying resources
- Collaborate closely with Eames Consulting and access one of the strongest specialist talent networks in the market.
- Influence the future direction of a highly entrepreneurial and ambitious business.
Delivery Manager in Slough employer: ECMS
At ECMS, we pride ourselves on being an exceptional employer that fosters a vibrant work culture centred around community building and professional growth. As an SME Delivery Lead, you will have the unique opportunity to engage with top-tier consultants and industry experts in the Insurance and Financial Services sector, while benefiting from our extensive network and resources. We are committed to your development, offering continuous learning opportunities and a collaborative environment that empowers you to shape the future of consulting.
StudySmarter Expert Advice🤫
We think this is how you could land Delivery Manager in Slough
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Delivery Manager at ECMS!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like ECMS or be willing to refer you for that Delivery Manager position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from ECMS who’s on the lookout for their next Delivery Manager star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Delivery Manager role at ECMS!
We think you need these skills to ace Delivery Manager in Slough
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at ECMS. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at ECMS
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at ECMS. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
