At a Glance
- Tasks: Be the friendly face of our school, managing reception and supporting admin tasks.
- Company: Join a warm and welcoming primary school in North West London.
- Benefits: Competitive salary, supportive team, and opportunities for skill development.
- Why this job: Make a real impact in the school community while gaining valuable experience.
- Qualifications: Strong communication skills and a positive attitude are essential.
- Other info: Enjoy a dynamic role with varied responsibilities and a chance to grow.
The predicted salary is between 24000 - 28000 £ per year.
School Receptionist – Full-Time. Hours: 8:00am – 4:30pm (40 hours per week). Salary: Competitive. Location: North West London. Recruiter: ECM Recruitment (on behalf of a primary school).
We are looking for an organised, confident and personable School Receptionist to join a warm, welcoming and high-achieving primary school in North West London. This is an important role at the heart of the school's daily operations. You will be the first point of contact for parents, pupils, visitors and external partners — representing the school's values with professionalism, warmth and efficiency.
The Role
As the School Receptionist, you will support the administrative, organisational and communication processes within the school and ensure that all visitors and callers receive a positive and professional experience.
Key Responsibilities
- Reception & Front of House
- Serve as the first point of contact for parents, carers and visitors.
- Manage visitor sign‐in procedures and uphold safeguarding protocols.
- Maintain a warm, organised and professional reception area.
- Handle telephone and face‐to‐face enquiries promptly and professionally.
- Administration
- Maintain manual and electronic records, ensuring accuracy and confidentiality.
- Manage the school email inbox, responding or forwarding queries as needed.
- Process attendance registers daily and support attendance monitoring.
- Prepare, organise and distribute post, documents and school communications.
- Support with organising school events, parents' evenings, trips and staff training.
- Provide administrative support to staff and the Senior Leadership Team.
- Communication & Marketing
- Draft and send professional email communications.
- Assist with newsletters, letters and digital/print communications to families.
- Support the promotion and external communications of the school.
- Finance Support
- Enter and manage data within the school's finance systems.
- Produce reports as required.
- Assist the Bursar with payment processing and Early Years funding submissions.
- Safeguarding
- Ensure all safeguarding procedures are followed for visitor access.
- Be alert to unauthorised individuals and report concerns appropriately.
- Maintain confidentiality and handle sensitive information responsibly.
Person Specification
- Experience & Skills
- Previous experience as a school receptionist or administrator is highly desirable.
- Strong written and verbal communication skills.
- Excellent organisational skills and ability to prioritise under pressure.
- Confident user of Microsoft Office; experience with MIS systems (e.g., Arbor) is an advantage.
- High level of accuracy and attention to detail.
- Ability to build strong working relationships with staff, parents and external partners.
- Personal Qualities
- Warm, welcoming and professional manner.
- Positive, adaptable and able to handle busy environments.
- Committed to safeguarding, equality and confidentiality.
- Able to use initiative and solve problems proactively.
- Calm, courteous and resilient.
Qualifications
- GCSE English and Maths (or equivalent).
- First Aid training (or willingness to complete it).
Why Join This School?
- Supportive and friendly staff team.
- A role with real variety and responsibility.
- The chance to be a key part of the school's community and daily life.
- Opportunities to develop your administrative skills and professional knowledge.
How to Apply
To apply or learn more, please contact ECM Recruitment. Early applications are encouraged, as interviews may be held on a rolling basis.
Experience: Not required
Employment: Full-time
Schedule: Monday - Friday 8am - 4.30pm
Salary: £24,000 – £28,000 yearly
Administrator in London employer: ECM recruitment
Contact Detail:
ECM recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator in London
✨Tip Number 1
Make sure you research the school and its values before your interview. Knowing what they stand for will help you tailor your responses and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your communication skills! As a School Receptionist, you'll be the first point of contact, so being warm and professional is key. Try role-playing with a friend to get comfortable with common questions.
✨Tip Number 3
Dress the part! First impressions matter, especially in a school environment. Aim for smart-casual attire that reflects professionalism while still being approachable.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role and keeping you top of mind for the hiring team.
We think you need these skills to ace Administrator in London
Some tips for your application 🫡
Show Your Personality: As a School Receptionist, you'll be the friendly face of the school. Make sure your application reflects your warm and welcoming nature. Use a conversational tone in your cover letter to show us who you are!
Tailor Your CV: Don’t just send out the same CV for every job. Highlight your relevant experience and skills that match the job description. We want to see how your background makes you the perfect fit for our school!
Be Professional Yet Approachable: While we love a friendly vibe, remember to keep it professional. Use clear language and check for any typos or errors. A polished application shows us you care about the details!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at ECM recruitment
✨Know the School's Values
Before your interview, take some time to research the school and understand its values. This will help you align your answers with what they stand for, showing that you're not just a good fit for the role but also for their community.
✨Practice Your Communication Skills
As a School Receptionist, you'll be the first point of contact for many people. Practise clear and professional communication, both verbal and written. Consider role-playing common scenarios you might encounter, like handling enquiries or greeting visitors.
✨Showcase Your Organisational Skills
Be prepared to discuss how you manage your time and prioritise tasks. Think of examples from your past experiences where you successfully handled multiple responsibilities, especially in busy environments, as this is crucial for the role.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the school's culture, the team you'll be working with, and any specific challenges they face. This shows your genuine interest in the position and helps you assess if it's the right fit for you.