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For Companies At a Glance
- Tasks: Be the friendly face of our school, managing reception and supporting admin tasks.
- Company: Join a warm and welcoming primary school in North West London.
- Benefits: Competitive salary, supportive team, and opportunities for skill development.
- Why this job: Make a real impact in the school community while developing your professional skills.
- Qualifications: GCSE English and Maths; previous admin experience is a plus.
- Other info: Dynamic role with a variety of responsibilities and a chance to shine.
The predicted salary is between 24000 - 28000 £ per year.
A warm, welcoming and high-achieving primary school in North West London is looking for an organised, confident and personable School Receptionist to join their team. This is an important role at the heart of the school’s daily operations. You will be the first point of contact for parents, pupils, visitors and external partners — representing the school’s values with professionalism, warmth and efficiency.
The Role
As the School Receptionist, you will support the administrative, organisational and communication processes within the school and ensure that all visitors and callers receive a positive and professional experience.
Key Responsibilities
- Reception & Front of House
- Serve as the first point of contact for parents, carers and visitors.
- Manage visitor sign‑in procedures and uphold safeguarding protocols.
- Maintain a warm, organised and professional reception area.
- Handle telephone and face‑to‑face enquiries promptly and professionally.
- Administration
- Maintain manual and electronic records, ensuring accuracy and confidentiality.
- Manage the school email inbox, responding or forwarding queries as needed.
- Process attendance registers daily and support attendance monitoring.
- Prepare, organise and distribute post, documents and school communications.
- Support with organising school events, parents’ evenings, trips and staff training.
- Provide administrative support to staff and the Senior Leadership Team.
- Communication & Marketing
- Draft and send professional email communications.
- Assist with newsletters, letters and digital/print communications to families.
- Support the promotion and external communications of the school.
- Finance Support
- Enter and manage data within the school’s finance systems.
- Produce reports as required.
- Assist the Bursar with payment processing and Early Years funding submissions.
- Safeguarding
- Ensure all safeguarding procedures are followed for visitor access.
- Be alert to unauthorised individuals and report concerns appropriately.
- Maintain confidentiality and handle sensitive information responsibly.
Person Specification
Experience & Skills
- Previous experience as a school receptionist or administrator is highly desirable.
- Strong written and verbal communication skills.
- Excellent organisational skills and ability to prioritise under pressure.
- Confident user of Microsoft Office; experience with MIS systems (e.g., Arbor) is an advantage.
- High level of accuracy and attention to detail.
- Ability to build strong working relationships with staff, parents and external partners.
Personal Qualities
- Warm, welcoming and professional manner.
- Positive, adaptable and able to handle busy environments.
- Committed to safeguarding, equality and confidentiality.
- Able to use initiative and solve problems proactively.
- Calm, courteous and resilient.
Qualifications
- GCSE English and Maths (or equivalent).
- First Aid training (or willingness to complete it).
Why Join This School?
- Supportive and friendly staff team.
- A role with real variety and responsibility.
- The chance to be a key part of the school’s community and daily life.
- Opportunities to develop your administrative skills and professional knowledge.
How to Apply
To apply or learn more, please contact ECM Recruitment. Early applications are encouraged, as interviews may be held on a rolling basis.
Experience: Not required
Employment: Full-time
Schedule: Monday - Friday 8am - 4.30pm
Salary: £24,000 – £28,000 yearly
Administrator employer: ECM recruitment
Contact Detail:
ECM recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator
✨Tip Number 1
Make sure you research the school and its values before your interview. Knowing what they stand for will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your communication skills! As a School Receptionist, you'll be the first point of contact for parents and visitors. Role-play common scenarios with a friend to boost your confidence and ensure you come across as warm and professional.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you take the role seriously and are ready to represent the school well.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and keeping you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Administrator
Some tips for your application 🫡
Show Your Personality: When writing your application, let your warm and welcoming personality shine through. We want to see how you can represent the school’s values, so don’t be afraid to be yourself!
Be Organised: Make sure your application is well-structured and easy to read. Use clear headings and bullet points where necessary. This reflects the excellent organisational skills we’re looking for in a School Receptionist.
Tailor Your Application: Take the time to tailor your application to the specific role. Highlight your relevant experience and skills that match the job description. This shows us you’ve done your homework and are genuinely interested in the position.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss any important updates from us!
How to prepare for a job interview at ECM recruitment
✨Know the School's Values
Before your interview, take some time to research the school’s values and mission. This will help you align your answers with what they stand for, showing that you’re not just a good fit for the role but also for their community.
✨Practice Your Communication Skills
As a School Receptionist, strong communication is key. Practise answering common interview questions clearly and confidently. You might even want to role-play with a friend to get comfortable with both verbal and non-verbal communication.
✨Showcase Your Organisational Skills
Be prepared to discuss specific examples of how you've managed multiple tasks or prioritised under pressure in previous roles. Highlighting your organisational skills will demonstrate that you can handle the busy environment of a school reception.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the school culture, team dynamics, or professional development opportunities. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
