At a Glance
- Tasks: Manage AV operations, oversee events, and coordinate team tasks at the Excel venue.
- Company: Eclipse Presentations Ltd is a leader in live event production, creating unforgettable experiences.
- Benefits: Enjoy competitive salary, diverse work environment, and opportunities for personal growth.
- Other info: We value diversity and welcome applications from all backgrounds.
- Why this job: Join a dynamic team in the exciting world of live events and make an impact.
- Qualifications: 2 years of events production experience and strong technical skills in AV equipment.
The predicted salary is between 43200 - 72000 £ per year.
Job Title: Technical Operations Manager
Department: Venues
Location: London
Hours: 40 hours
Contract type: Permanent
Salary: Competitive plus benefits
OVERVIEW
Eclipse Presentations is an industry leader in live event production, where we craft unforgettable experiences for clients through our cutting-edge audio-visual and scenic solutions. Our dedicated team of professionals brings exceptional events to life in all scales and formats. Currently, we're seeking a skilled and detail-oriented Technical Operations Manager to join our team at a prestigious Hotel in the city of London.
This is an exciting and fast paced technical operations manager role. The successful candidate should have the ability and the experience to provide technical guidance and production manage a wide range of events for internal and external clients.
MAIN DUTIES & RESPONSIBILITIES
Event & Production Management
- Execute end-to-end production for low- to mid-scale events and conferences, managing everything from initial budgeting to final execution.
- Support Production Managers on large-scale events, acting as the primary liaison between cross-functional teams across various B2B projects.
- Coordinate closely with key internal and external production stakeholders to ensure seamless event delivery.
Operations & Logistics
- Maintain full oversight of all onsite technical systems, equipment inventory, and logistical workflows.
- Liaise with external third-party vendors to source specialized technical equipment and supplemental labour.
- Promote and market the company’s technical production services to drive business growth.
Team Leadership & Compliance
- Manage and schedule the technician team, providing clear line management, performance guidance, and shift allocation.
- Enforce a safe production environment by managing health and safety compliance, risk assessments, and necessary permits.
- Uphold the highest standards of customer service to maintain strong client relationships and retention.
Experience Required
- Minimum of 2 years of proven event production experience, preferably within a commercial or B2B environment.
- Deep technical expertise across core event technologies, including lighting, audio, projection, and LED systems.
- Strong leadership capabilities with a track record of managing, scheduling, and developing technical personnel or crew.
- Exceptional organizational skills with the ability to manage multiple production workflows simultaneously.
- Demonstrated ability to exercise initiative and troubleshoot complex technical issues under high-pressure, live-event conditions.
- Proven flexibility to work collaboratively within cross-functional teams as well as independently with minimal supervision.
Our Commitment to Diversity:
We are an Equal Opportunities Employer and are committed to tackling systemic inequalities by being proactive in creating opportunities for people from under-represented groups. With this in mind, we welcome applications from all ethnic backgrounds, religions, gender identifications and sexual orientations, and from anyone who considers themselves to have a disability.
Why Join Us:
At Eclipse, we are committed to fostering a diverse and dynamic work environment where personal and professional growth is encouraged. You'll play an important role in our events’ preparation and delivery, helping us maintain our leading position in the live events industry. Ready to drive your career forward in the thrilling world of live events? Apply for our Technical Operations Manager role today!
Technical Operations Manager employer: Eclipse
Eclipse is an exceptional employer located in Beckenham, offering a vibrant and collaborative work culture where creativity thrives. As a Scenic Workshop Manager, you will lead a talented team in delivering high-profile live events while enjoying comprehensive benefits such as enhanced sick pay, career progression opportunities, and a commitment to diversity. Join us to shape innovative scenic builds in a supportive environment that values your contributions and fosters professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Operations Manager
✨Tip Number 1
Familiarise yourself with the latest trends in audio-visual technology and event production. This knowledge will not only help you stand out during interviews but also demonstrate your passion for the industry.
✨Tip Number 2
Network with professionals in the live events sector, especially those who have experience in technical operations. Attend industry events or join relevant online forums to make connections that could lead to valuable insights and recommendations.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed teams and projects in the past. Highlight your organisational skills and ability to troubleshoot under pressure, as these are key qualities for the Technical Operations Manager role.
✨Tip Number 4
Research Eclipse Presentations Ltd and their recent projects. Understanding their work and values will allow you to tailor your conversation during the interview, showing that you're genuinely interested in contributing to their success.
We think you need these skills to ace Technical Operations Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in technical production and event management. Emphasise your skills in lighting, audio, projection, and LED technologies, as well as any managerial experience you have.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for live events and your understanding of the role. Mention specific examples from your past experiences that demonstrate your organisational and troubleshooting skills.
Highlight Team Coordination Experience:In your application, emphasise your ability to lead and support a team. Provide examples of how you've successfully managed tasks and guided team members in previous roles.
Showcase Your Problem-Solving Skills:Include instances where you've had to troubleshoot under pressure or resolve issues during events. This will demonstrate your capability to handle the demands of the Technical Operations Manager role.
How to prepare for a job interview at Eclipse
✨Showcase Your Technical Knowledge
As a Technical Operations Manager, you'll need to demonstrate your extensive technical knowledge in areas like lighting, audio, projection, and LED. Be prepared to discuss specific projects where you've successfully applied these skills, and how you troubleshoot issues under pressure.
✨Highlight Your Organisational Skills
This role requires strong organisational capabilities. Share examples of how you've managed inventory or coordinated events in the past. Discuss any systems you've implemented to improve efficiency, as this will show your proactive approach to operations.
✨Emphasise Team Coordination Experience
Since you'll be guiding AV Technicians and supporting team members, it's crucial to highlight your experience in team coordination. Talk about how you've assigned tasks, provided training, and ensured timely delivery of projects in previous roles.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities. Think of situations where you've had to manage multiple events simultaneously or resolve conflicts within a team. Practising your responses will help you articulate your thought process clearly during the interview.
