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For Companies At a Glance
- Tasks: Build strong client relationships and drive business growth through effective account management.
- Company: Eclipse, a dynamic company focused on client satisfaction and innovative solutions.
- Benefits: Competitive salary, commission opportunities, flexible working arrangements, and career development.
- Why this job: Join a vibrant team and make a real impact by nurturing client relationships.
- Qualifications: Strong communication, problem-solving, and project management skills required.
- Other info: Exciting opportunity for growth in a supportive and collaborative environment.
The predicted salary is between 45000 - 50000 £ per year.
An Account Manager at Eclipse serves as the primary point of contact between the company and its clients, playing a crucial role in nurturing client relationships. Their main responsibility is to maintain customer satisfaction by understanding client goals, proactively identifying opportunities, and delivering solutions tailored to their specific requirements. They coordinate internally with various departments—such as design, scenic and technical delivery teams to ensure seamless service delivery, address concerns, and provide strategic guidance that aligns with both client and company objectives. By managing client accounts effectively, they contribute to customer retention, revenue growth, and the overall success of the business. In addition to relationship management, Account Managers are responsible for driving business growth by upselling and identifying new business opportunities within existing accounts. The role requires excellent communication, problem-solving, and project management skills to handle multiple accounts, meet deadlines, and ensure that clients experience high levels of service and satisfaction.
MAIN DUTIES & RESPONSIBILITIES
- Developing strong relationships with clients through connecting with key business contacts and stakeholders.
- Collaborating with the Sales team to develop business opportunities.
- Working with existing clients to develop new business.
- Liaising between the client and internal colleagues (e.g., Sales, Projects, Operations, Accounts) to ensure the successful delivery of each event and meeting or exceeding client expectations.
- Communicating to clients clearly and addressing their concerns and resolving any conflicts that arise.
- Completing RFPs where necessary and delivering sales pitches to prospective clients.
- Conducting client visits as necessary and appropriate.
- Communicating regularly with the Commercial Directors on the progress of monthly/quarterly targets.
- Forecasting and tracking key account metrics.
- Preparing reports and updates on the status of accounts to feed into Commercial Directors.
- Providing professional after sales support.
- Achievement of specific projects and targets as set and defined by senior management.
Account Manager in London employer: Eclipse
Contact Detail:
Eclipse Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn to find potential contacts. The more you engage, the better your chances of landing that Account Manager role.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, make sure to highlight your communication and problem-solving abilities. Share specific examples of how you've nurtured client relationships or driven business growth in the past.
✨Tip Number 3
Be proactive! If you see a company you're keen on, don’t wait for them to post a job. Reach out directly, express your interest, and share how you can add value as an Account Manager. It shows initiative and could set you apart from other candidates.
✨Tip Number 4
Keep it real! During interviews, be honest about your experiences and what you can bring to the table. Companies appreciate authenticity, and it helps build trust right from the start. Plus, don’t forget to check out our website for the latest job openings!
We think you need these skills to ace Account Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Account Manager role. Highlight your experience in client relationship management and any relevant sales achievements. We want to see how you can connect with our clients and drive business growth!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about the role and how your skills align with our needs. Be sure to mention your problem-solving abilities and project management experience, as these are key for us.
Showcase Your Communication Skills: As an Account Manager, communication is key! In your application, demonstrate your ability to convey ideas clearly and effectively. Whether it's through your writing style or examples of past experiences, we want to see how you can engage with clients.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining the StudySmarter team!
How to prepare for a job interview at Eclipse
✨Know Your Clients
Before the interview, research the company’s key clients and their industries. Understanding their needs and challenges will help you demonstrate how you can nurture those relationships effectively.
✨Showcase Your Communication Skills
As an Account Manager, communication is key. Prepare examples of how you've successfully resolved client issues or facilitated collaboration between teams. This will highlight your problem-solving abilities and interpersonal skills.
✨Prepare for Role-Playing Scenarios
Expect to engage in role-playing during the interview. Practice handling difficult client situations or pitching new ideas. This will show your potential employer that you can think on your feet and handle real-world challenges.
✨Highlight Your Project Management Experience
Be ready to discuss your experience managing multiple accounts and projects simultaneously. Use specific examples to illustrate how you’ve met deadlines and exceeded client expectations, showcasing your organisational skills.
