At a Glance
- Tasks: Manage calls and update information for healthcare operations during night shifts.
- Company: Join a leading employer in the Healthcare industry.
- Benefits: Permanent position with a rotating shift pattern and work-life balance.
- Other info: Enjoy 4 days on, 4 days off schedule in a supportive environment.
- Why this job: Make a difference in healthcare while developing your customer service skills.
- Qualifications: Experience in phone-based customer service is essential.
The predicted salary is between 30000 - 40000 £ per year.
- Nightshift
- Operations
Administrator: We are pleased to be supporting an employer within the Healthcare industry with the recruitment of a Nightshift Operations Administrator on a permanent basis.
The purpose of the role is to provide a telephone answering service to update information to the management information system, and to liaise with clients and external departments.
The hours of work are 8pm to 8am on a rotating shift pattern. 4 days on, 4 days off in their Hemel Hempstead office.
Daily duties will include: Answering a high volume of incoming calls whilst accurately updating details on the inhouse system, and undertaking the screening and filtering of incoming calls.
You will monitor incoming scans and reports, updating and allocating to Radiologists and Clinicians.
You will also actively deal with queries directly from Radiologists, Radiographers and Referring Clinicians, whilst formatting and sending patient’s reports produced by Radiologists to clients using the correct trust templates and within the agreed timescale.
To be successful in this position, you must be able to display previous experience in a phone based customer service role.
To hear more about the Nightshift Operations Administrator, apply today ...
Nightshift Operations Administrator employer: Eclipse Recruitment (Hemel) Limited
As a leading employer in the Healthcare industry, we pride ourselves on fostering a supportive and dynamic work environment in our Hemel Hempstead office. Our commitment to employee growth is evident through ongoing training opportunities and a strong emphasis on teamwork, ensuring that every member feels valued and empowered. With a unique rotating shift pattern that promotes work-life balance, we offer a rewarding career for those looking to make a meaningful impact in healthcare.
Contact Details:
Eclipse Recruitment (Hemel) Limited Recruitment Team
