Business Systems & IT Officer in Milton Keynes

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• Business Systems & IT Officer
  Back Closing date 22/09/2026 Address
• Spaces, 100 Avebury Boulevard,
  Milton Keynes,
  MK9 1FH
• Full time. Monday – Friday (Fixed term: 6-7 months)

About Eclipse

With a company-wide ambition to outshine for our customers and partners, we are committed to continually raising the bar in how we work and what we deliver.

Eclipse Power is a proud market leader in the UK energy sector, providing expert grid consultancy and delivering private network and microgrid solutions, as well as operating as an OFGEM licensed Independent Distribution Network Operator (IDNO).

We offer specialised technical expertise at every stage of the customer journey, from advice and support on initial project viability, to design through to adoption and maintenance and everything in between.

Our strong reputation, skilled workforce, innovative digital technology, and established industry regulatory relationships underpin the service we provide, and we are passionate and committed to delivering safe, reliable and high-quality solutions for our customers and partners.

Our people are our most important asset.

Rather than traditional company values, we have personalities, reflecting our belief that how we work and what we do truly matters.

With a diverse talent pool, we benefit from many different ways of thinking.

Our people have a strong work ethic, care for one another, and make sure we have some fun along the way.

Job Purpose

The Business Systems & IT Officer will act as the operational owner of business systems and internal IT coordination across Eclipse Power and associated service lines.

The role will be the primary point of contact for employees, working closely with our external IT support provider and escalating only significant, strategic or high-risk issues.

The postholder will own day-to-day administration of business systems, software licences, user access, onboarding and offboarding processes, Share Point governance and digital collaboration tools.

The role will also support improvements in data quality, reporting, AI adoption and digital ways of working across the Group.

Main responsibilities will include

• Act as the first point of contact for colleagues on systems and IT related matters.
• Manage the relationship with the external IT provider and monitor service delivery.
• Coordinate incidents, requests, equipment deployment and user support.
• Support HR with onboarding and offboarding including accounts, permissions, devices and licences.
• Maintain accurate software licence, hardware and asset registers.
• Administer Microsoft 365 including Share Point, Teams and user permissions.
• Lead a review and continuous improvement programme for Share Point governance and structure.
• Work with each department to organise files, records and collaboration spaces.
• Own the administration of Monday. com, Hub Spot and other core business applications.
• Create user guides, process documentation and training materials.
• Identify automation opportunities and process improvements.
• Support data quality, governance and reporting initiatives.
• Work with stakeholders to improve data capture and consistency.
• Research, test and coordinate AI and automation pilot projects.
• Support delivery of wider transformation and digital improvement initiatives.
• Knowledge and Skills Requirements

Essential

• Experience supporting business systems, IT administration or digital platforms.
• Microsoft 365, Share Point and Teams knowledge.
• Strong organisational and prioritisation skills.
• Experience working with external suppliers or managed service providers.
• Excellent communication skills with technical and non-technical stakeholders.
• Ability to work independently and take ownership of activities.
• Strong analytical and problem-solving skills.
• Passion for technology and continuous improvement.

Desirable

• Monday. com and Hub Spot administration experience.
• Power BI or reporting experience.
• Power Platform knowledge.
• Data governance experience.
• Project coordination experience.
• Microsoft certifications.
• Experience evaluating or deploying AI tools.

Success Measures

• Become the recognised first point of contact for IT and systems support.
• Improve user experience and responsiveness of IT services.
• Deliver a structured Share Point governance and clean-up programme.
• Maintain accurate licence, asset and user records.
• Identify reporting and data quality improvements.
• Successfully run AI or automation pilot initiatives

We’relooking for people to join our team who candemonstratetheirconnections withour personalities, which are:

Friendly Experts –

It’show we support others with ourexpertise. Our people are approachable and ready to help, we share knowledge generously and we build trust by guiding and empowering others.

Collaborative Solution Finders –

The way we find solutions together.

We collaborate acrossdifferentteamsin the businessto achieve results, we look atdifferent waysto solve problemstogether and we listen, respectand build on each other’s ideas.

Naturally Curious–

We love tolearnnew things. We stay curious and open tonew ideaswhilstseekingopportunities to grow and adapt. Wealsoshare what we learn to strengthen the teams around us.

Raising the Bar–

It’sour ambition tocontinue improving and constantly raise the bar.

To do that, wechallenge the norm to find smarter, better waysof working.

We are forward thinking and think differentlywhilstcreatingpositive impact through meaningful innovation.

Proactively Accountable –

We take ownershipandmake things happen.

We do this byanticipatingneeds and challengestomake smart, practicaldecisions.

We deliver with integrity and pride in our workandwe’rereliable – wekeepourpromises.

Does thissoundlike you? If so, welook forward to receiving your application and learning more abouthow we can work togetherin the near future.

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