At a Glance
- Tasks: Manage business systems and IT support, ensuring smooth operations and user satisfaction.
- Company: Eclipse Power, a leading player in the UK energy sector with a vibrant culture.
- Benefits: Full-time role with competitive pay and opportunities for professional growth.
- Other info: Embrace a friendly, collaborative environment that values curiosity and accountability.
- Why this job: Join a dynamic team and make a real impact on digital transformation and innovation.
- Qualifications: Experience in IT administration and strong communication skills are essential.
The predicted salary is between 28350 - 34650 £ per year.
- Skip to content
- Business Systems & IT Officer
- Back Closing date 22/09/2026 Address
- Spaces, 100 Avebury Boulevard,
Milton Keynes,
MK9 1FH - Full time. Monday – Friday (Fixed term: 6-7 months)
About Eclipse
With a company-wide ambition to outshine for our customers and partners, we are committed to continually raising the bar in how we work and what we deliver.
Eclipse Power is a proud market leader in the UK energy sector, providing expert grid consultancy and delivering private network and microgrid solutions, as well as operating as an OFGEM licensed Independent Distribution Network Operator (IDNO).
We offer specialised technical expertise at every stage of the customer journey, from advice and support on initial project viability, to design through to adoption and maintenance and everything in between.
Our strong reputation, skilled workforce, innovative digital technology, and established industry regulatory relationships underpin the service we provide, and we are passionate and committed to delivering safe, reliable and high-quality solutions for our customers and partners.
Our people are our most important asset.
Rather than traditional company values, we have personalities, reflecting our belief that how we work and what we do truly matters.
With a diverse talent pool, we benefit from many different ways of thinking.
Our people have a strong work ethic, care for one another, and make sure we have some fun along the way.
Job Purpose
The Business Systems & IT Officer will act as the operational owner of business systems and internal IT coordination across Eclipse Power and associated service lines.
The role will be the primary point of contact for employees, working closely with our external IT support provider and escalating only significant, strategic or high-risk issues.
The postholder will own day-to-day administration of business systems, software licences, user access, onboarding and offboarding processes, Share Point governance and digital collaboration tools.
The role will also support improvements in data quality, reporting, AI adoption and digital ways of working across the Group.
Main responsibilities will include
- Act as the first point of contact for colleagues on systems and IT related matters.
- Manage the relationship with the external IT provider and monitor service delivery.
- Coordinate incidents, requests, equipment deployment and user support.
- Support HR with onboarding and offboarding including accounts, permissions, devices and licences.
- Maintain accurate software licence, hardware and asset registers.
- Administer Microsoft 365 including Share Point, Teams and user permissions.
- Lead a review and continuous improvement programme for Share Point governance and structure.
- Work with each department to organise files, records and collaboration spaces.
- Own the administration of Monday. com, Hub Spot and other core business applications.
- Create user guides, process documentation and training materials.
- Identify automation opportunities and process improvements.
- Support data quality, governance and reporting initiatives.
- Work with stakeholders to improve data capture and consistency.
- Research, test and coordinate AI and automation pilot projects.
- Support delivery of wider transformation and digital improvement initiatives.
- Knowledge and Skills Requirements
Essential
- Experience supporting business systems, IT administration or digital platforms.
- Microsoft 365, Share Point and Teams knowledge.
- Strong organisational and prioritisation skills.
- Experience working with external suppliers or managed service providers.
- Excellent communication skills with technical and non-technical stakeholders.
- Ability to work independently and take ownership of activities.
- Strong analytical and problem-solving skills.
- Passion for technology and continuous improvement.
Desirable
- Monday. com and Hub Spot administration experience.
- Power BI or reporting experience.
- Power Platform knowledge.
- Data governance experience.
- Project coordination experience.
- Microsoft certifications.
- Experience evaluating or deploying AI tools.
Success Measures
- Become the recognised first point of contact for IT and systems support.
- Improve user experience and responsiveness of IT services.
- Deliver a structured Share Point governance and clean-up programme.
- Maintain accurate licence, asset and user records.
- Identify reporting and data quality improvements.
- Successfully run AI or automation pilot initiatives
We’relooking for people to join our team who candemonstratetheirconnections withour personalities, which are:
Friendly Experts –
It’show we support others with ourexpertise. Our people are approachable and ready to help, we share knowledge generously and we build trust by guiding and empowering others.
Collaborative Solution Finders –
The way we find solutions together.
We collaborate acrossdifferentteamsin the businessto achieve results, we look atdifferent waysto solve problemstogether and we listen, respectand build on each other’s ideas.
Naturally Curious–
We love tolearnnew things. We stay curious and open tonew ideaswhilstseekingopportunities to grow and adapt. Wealsoshare what we learn to strengthen the teams around us.
Raising the Bar–
It’sour ambition tocontinue improving and constantly raise the bar.
To do that, wechallenge the norm to find smarter, better waysof working.
We are forward thinking and think differentlywhilstcreatingpositive impact through meaningful innovation.
Proactively Accountable –
We take ownershipandmake things happen.
We do this byanticipatingneeds and challengestomake smart, practicaldecisions.
We deliver with integrity and pride in our workandwe’rereliable – wekeepourpromises.
Does thissoundlike you? If so, welook forward to receiving your application and learning more abouthow we can work togetherin the near future.
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Business Systems & IT Officer employer: Eclipse Power
Eclipse Power Networks Ltd is an exceptional employer that prioritises the well-being and development of its employees within the dynamic UK energy sector. With a strong commitment to inclusivity, innovation, and recognition, we foster a vibrant work culture where diverse perspectives are valued, and employees are empowered to make impactful contributions. Our focus on professional growth, coupled with a collaborative environment, ensures that every team member can thrive while enjoying the rewarding experience of shaping the future of energy distribution.
StudySmarter Expert Advice🤫
We think this is how you could land Business Systems & IT Officer
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Eclipse Power values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Eclipse Power might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Eclipse Power!
✨Direct Apply to Eclipse Power
Let's not forget to apply directly through the Eclipse Power website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Business Systems & IT Officer
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Eclipse Power.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Eclipse Power. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Eclipse Power
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
