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For Companies At a Glance
- Tasks: Lead WMS implementation and provide top-notch training and support to customers.
- Company: Dynamic software company with a stellar reputation in the industry.
- Benefits: Competitive salary, flexitime, hybrid working, and growth opportunities.
- Other info: Work in a vibrant environment with a focus on innovation and collaboration.
- Why this job: Join a global team and make a real impact in warehouse management.
- Qualifications: 4+ years in a warehouse with WMS experience and strong training skills.
The predicted salary is between 28800 - 43200 £ per year.
This specialist business management software company are looking for an experienced WMS Functional Analyst, to help customers and employees understand the unique software and take them through the journey.
The key responsibilities of this role will be the main point of focus from pre-sale, through implementation and after implementation training and support. You must be able to train customers with a variety of technical abilities.
The role would suit a current warehouse IT functional Support, or someone with 4+ years of working in a warehouse environment and using a WMS in a Super user capacity. The need to have a passion for educating others and have great presentation and communicate skills. The role is a hybrid role, with the occasional working in the office in the Midlands or on site.
Key responsibilities
- Plan and execute the implementation of the WMS across the company and their customers both new and existing.
- Responsible for every aspect of the WMS support management, offering a high-level support to all.
- Manage projects for inception to implementation, including all the training documentation.
- Work with the business to determine the optimal and cost-effective solution for the individual new and existing clients.
Core skills and experience for the role
- 4+ years experience, working in a warehouse and using a WMS.
- Experience in providing training for others on the complex systems.
- Proven experience of offering high level support to either internal staff or external customers.
- Be Tech Savvy .
- Experience in creating test cases and test scenarios would be advantageous.
- Key skills in the design, development, review, testing, and support stages of the implementation lifecycle
The package
- Salary will depend on experience and is competitive to the current market, 40-45K Plus benefits.
- Flexitime
- Hybrid working
Personal Attributes
- Self-motivated and highly organised; ready to take ownership of problems and issues as required
- Ability to work flexibly and adapt to the dynamics of the implementation, meeting deadlines under pressure
- Outgoing, analytical, and inquisitive by nature
- Adopts a can-do attitude to challenging tasks
- Highly effective written and verbal communication skills
- Enjoys working in a dynamic, challenging, and sociable environment
The company pride themselves in their excellent reputation within their sector and continue to grow, earning a reputation that is second to non.
They are operational in various countries, throughout the world and have investment from major companies in their products.
They supply their software to clients that range from a small start-up operation to some of the sectors best known companies that can be found across the FTSE.
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Warehouse Management System Functional Support Analyst employer: Eclipse IT Recruitment
Contact Detail:
Eclipse IT Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warehouse Management System Functional Support Analyst
✨Tip Number 1
Network like a pro! Reach out to your connections in the warehouse and IT sectors. Attend industry events or webinars where you can meet potential employers and showcase your skills. Remember, it’s all about who you know!
✨Tip Number 2
Prepare for those interviews! Research the company and their WMS solutions inside out. Be ready to discuss how your experience aligns with their needs and how you can help them improve their processes.
✨Tip Number 3
Show off your training skills! During interviews, highlight your ability to educate others on complex systems. Share examples of how you've successfully trained teams or clients in the past – this will set you apart from the competition.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Warehouse Management System Functional Support Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of WMS Functional Support Analyst. Highlight your experience in warehouse environments and any specific WMS systems you've worked with. We want to see how your skills match up with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for educating others and your ability to communicate complex ideas simply. We love seeing personality, so don’t be afraid to let yours come through!
Showcase Your Training Experience: Since training is a big part of this role, make sure to detail any experience you have in training others. Whether it's formal training sessions or informal support, we want to know how you've helped others understand complex systems.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Eclipse IT Recruitment
✨Know Your WMS Inside Out
Make sure you have a solid understanding of the Warehouse Management System you'll be supporting. Brush up on its features, functionalities, and common issues users face. This will help you answer questions confidently and demonstrate your expertise.
✨Showcase Your Training Skills
Prepare to discuss your experience in training others, especially those with varying technical abilities. Think of specific examples where you've successfully educated users on complex systems. This will highlight your passion for teaching and your ability to communicate effectively.
✨Project Management Experience is Key
Be ready to talk about your experience managing projects from inception to implementation. Highlight any specific methodologies you've used and how you ensured deadlines were met. This will show that you're organised and can handle the dynamic nature of the role.
✨Demonstrate Your Problem-Solving Skills
Think of scenarios where you've had to take ownership of problems and find solutions under pressure. Share these stories during the interview to illustrate your analytical mindset and can-do attitude, which are essential for this position.