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- Tasks: Clean and service guest bedrooms to ensure top-notch comfort and cleanliness.
- Company: Join the Eclipse Hotels Group, a family-owned hotel chain with a global presence.
- Benefits: Enjoy discounted stays at 5000+ hotels, health plans, and complimentary meals on duty.
- Why this job: Be part of a team that values quality service and employee experience.
- Qualifications: No specific qualifications required, just a passion for cleanliness and teamwork.
- Other info: Great training opportunities and a chance to shine as Employee of the Month!
The predicted salary is between 950 - 1167 £ per month.
Eclipse Hotels Group is an international family owned hotel group headquartered in West London. Our company’s current portfolio includes brands such as Holiday Inn, Holiday Inn Express and CiTi Hotels, located across the UK, Europe and the Caribbean. An excellent opportunity has arisen for a Room Attendant (Maternity Cover) at Holiday Inn Express Cardiff Airport. You will have the opportunity to join a developing employer who has the passion and drive to deliver first class service and a quality employee experience. Our guests deserve the highest level of cleanliness and comfort within our bedrooms, and it is your job to ensure that this happens. You will ensure that each bedroom is cleaned to the highest standards, whilst reporting any defects.
Benefits
- Discounted Hotel Rooms at 5000+ IHG Hotels worldwide.
- 50% off Food and Beverage Services
- Employee Assistance and Welfare Program
- Health Plan
- Life Insurance
- Cashback and discounts on the leading high street retailers
- Complimentary Meals on duty
- Employee of the month and Employee of the year awards
- Recommend a Friend Scheme
- Excellent Training & Development.
Responsibilities
- Service and clean our guest bedrooms (whether this be full departure clean, or a pull up for a current inhouse guest).
- Ensure that all your allocated rooms are cleaned to standard before the end of your shift.
- Change bed & bathroom linen.
- Mop and clean our bathroom & bedroom floors, cleaning & wiping surfaces.
- Ensure that all mirrors and internal windows are clean and free of debris & grease.
- Replenish any of our courtesy items in all rooms, including bathroom amenities.
- Complete non-daily tasks such as flipping mattresses, cleaning curtains, high dusting as and when required.
- Report any defects, maintenance or repairs within guest rooms as soon as possible on the hotels maintenance recording system.
- Lend a hand to colleagues in other areas of the Housekeeping Team when requested by the Housekeeping Supervisor.
- Must follow at all times Group Policies and procedures with regards to Fire, Health & Safety, Security standards.
- Record and store any of our guests’ items that have been left behind or lost.
We are an equal opportunity employer. We believe in recruiting a diverse workforce that promotes an inclusive, people-focused culture.
Room Attendant (Maternity Cover) employer: Eclipse Hotels Group
Contact Detail:
Eclipse Hotels Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendant (Maternity Cover)
✨Tip Number 1
Get to know the hotel! Before your interview, do a bit of research on Eclipse Hotels Group and their brands. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice makes perfect! Think about common interview questions for a Room Attendant role and rehearse your answers. Focus on your cleaning experience and how you ensure high standards. We want to hear about your attention to detail and how you handle challenges!
✨Tip Number 3
Dress the part! When you come in for your interview, make sure you look neat and professional. First impressions matter, and showing that you take pride in your appearance reflects the same care you’ll bring to the rooms you'll be cleaning.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Room Attendant (Maternity Cover)
Some tips for your application 🫡
Show Your Passion for Cleanliness: When writing your application, let us know how much you care about cleanliness and guest comfort. Share any relevant experiences that highlight your attention to detail and commitment to maintaining high standards.
Tailor Your Application: Make sure to customise your application to fit the Room Attendant role. Use keywords from the job description, like 'cleaning standards' and 'guest satisfaction', to show that you understand what we’re looking for.
Highlight Teamwork Skills: Since you'll be working closely with the Housekeeping Team, mention any past experiences where you collaborated with others. We love a team player who can lend a hand when needed!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Holiday Inn Express Cardiff Airport.
How to prepare for a job interview at Eclipse Hotels Group
✨Know Your Role Inside Out
Before the interview, make sure you understand the responsibilities of a Room Attendant. Familiarise yourself with tasks like cleaning standards, reporting defects, and replenishing amenities. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Attention to Detail
During the interview, highlight your ability to maintain high cleanliness standards. Share specific examples from past experiences where your attention to detail made a difference. This is crucial for a role that demands a clean and comfortable environment for guests.
✨Demonstrate Team Spirit
Eclipse Hotels Group values teamwork, so be prepared to discuss how you've collaborated with others in previous jobs. Mention any instances where you helped colleagues or contributed to a positive work environment. This will show that you can fit into their culture.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities, team dynamics, or what a typical day looks like for a Room Attendant. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.
