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- Tasks: Clean and service guest bedrooms to ensure top-notch comfort and cleanliness.
- Company: Join Eclipse Hotels Group, a family-owned hotel chain with a global presence.
- Benefits: Enjoy discounted stays at 5000+ hotels, health plans, and employee perks.
- Why this job: Be part of a passionate team delivering first-class service in a vibrant environment.
- Qualifications: No prior experience needed; just a positive attitude and willingness to learn.
- Other info: We celebrate diversity and promote an inclusive workplace culture.
Join us and enjoy our excellent benefits:
- Discounted Hotel Rooms at 5000+ IHG Hotels worldwide. With 50% off Food and Beverage Services
- Employee Assistance and Welfare Program
- Health Plan
- Life Insurance
- Cashback and discounts on the leading high street retailers
- Complimentary Meals on duty
- Employee of the month and Employee of the year awards
- Recommend a Friend Scheme
- Excellent Training & Development.
What will your key responsibilities and duties be:
- Service and clean our guest bedrooms (whether this be full departure clean, or a pull up for a current inhouse guest).
- Ensure that all your allocated rooms are cleaned to standard before the end of your shift.
- Change bed & bathroom linen.
- Mop and clean our bathroom & bedroom floors, cleaning & wiping surfaces.
- Ensure that all mirrors and internal windows are clean and free of debris & grease.
- Replenish any of our courtesy items in all rooms. This also includes any bathroom amenities.
- Complete non-daily tasks such as flipping mattresses, cleaning curtains, high dusting as and when required.
- Report any defects, maintenance or repairs within guest rooms as soon as possible on the hotels maintenance recording system.
- Lend a hand to colleagues in other areas of the Housekeeping Team when requested by the Housekeeping Supervisor.
- Must follow at all times Group Policies and procedures with regards to Fire, Health & Safety, Security standards.
- Record and store any of our guests’ items that have been left behind or lost.
We are an equal opportunity employer. We believe in recruiting a diverse workforce that promotes inclusive, people focused culture.
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Room Attendant employer: Eclipse Hotels Group
Contact Detail:
Eclipse Hotels Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendant
✨Tip Number 1
Familiarise yourself with the specific cleaning standards and protocols used in hotels, especially those of the Holiday Inn brand. Understanding their expectations will help you demonstrate your knowledge during any interviews.
✨Tip Number 2
Highlight any previous experience in housekeeping or customer service roles when networking. Connect with current employees on platforms like LinkedIn to gain insights about the company culture and what they value in a Room Attendant.
✨Tip Number 3
Prepare to discuss how you handle challenges in a fast-paced environment. Think of examples where you've maintained high standards under pressure, as this is crucial for a role in hospitality.
✨Tip Number 4
Show enthusiasm for the role and the company during any interactions. Research Eclipse Hotels Group and be ready to express why you want to work specifically for them, which can set you apart from other candidates.
We think you need these skills to ace Room Attendant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and duties of a Room Attendant. Highlight your relevant experience in cleaning, attention to detail, and customer service.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the Room Attendant position. Emphasise any previous housekeeping roles or similar experiences that demonstrate your ability to maintain high cleanliness standards.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for delivering excellent service and your commitment to maintaining cleanliness. Mention specific examples from your past work that illustrate your attention to detail and teamwork.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which is crucial for a Room Attendant role.
How to prepare for a job interview at Eclipse Hotels Group
✨Show Your Attention to Detail
As a Room Attendant, attention to detail is crucial. During the interview, highlight any previous experience where you had to maintain high standards of cleanliness or organisation. Mention specific tasks you've excelled at, such as cleaning techniques or how you ensure every corner is spotless.
✨Demonstrate Team Spirit
Eclipse Hotels Group values teamwork, so be prepared to discuss how you work well with others. Share examples of how you've collaborated with colleagues in past roles, especially in fast-paced environments. This will show that you're ready to lend a hand when needed.
✨Understand the Company Values
Familiarise yourself with Eclipse Hotels Group and their commitment to first-class service. During the interview, express your alignment with their values and how you can contribute to creating a welcoming atmosphere for guests. This shows genuine interest in the role and the company.
✨Prepare Questions
Having questions ready for your interviewer demonstrates your enthusiasm for the position. Ask about the training and development opportunities available, or inquire about the team dynamics within the Housekeeping department. This not only shows your interest but also helps you gauge if the company is the right fit for you.
