At a Glance
- Tasks: Clean and service guest bedrooms to ensure top-notch comfort and cleanliness.
- Company: Join Eclipse Hotels Group, a family-owned hotel chain with a global presence.
- Benefits: Enjoy discounted stays at 5000+ hotels, health plans, and employee perks.
- Why this job: Be part of a passionate team delivering first-class service in a supportive environment.
- Qualifications: No specific experience required; just a positive attitude and willingness to learn.
- Other info: Opportunities for training, development, and recognition through awards.
Join us and enjoy our excellent benefits:
- Discounted Hotel Rooms at 5000+ IHG Hotels worldwide. With 50% off Food and Beverage Services
- Employee Assistance and Welfare Program
- Health Plan
- Life Insurance
- Cashback and discounts on the leading high street retailers
- Complimentary Meals on duty
- Employee of the month and Employee of the year awards
- Recommend a Friend Scheme
- Excellent Training & Development.
What will your key responsibilities and duties be:
- Service and clean our guest bedrooms (whether this be full departure clean, or a pull up for a current inhouse guest).
- Ensure that all your allocated rooms are cleaned to standard before the end of your shift.
- Change bed & bathroom linen.
- Mop and clean our bathroom & bedroom floors, cleaning & wiping surfaces.
- Ensure that all mirrors and internal windows are clean and free of debris & grease.
- Replenish any of our courtesy items in all rooms. This also includes any bathroom amenities.
- Complete non-daily tasks such as flipping mattresses, cleaning curtains, high dusting as and when required.
- Report any defects, maintenance or repairs within guest rooms as soon as possible on the hotels maintenance recording system.
- Lend a hand to colleagues in other areas of the Housekeeping Team when requested by the Housekeeping Supervisor.
- Must follow at all times Group Policies and procedures with regards to Fire, Health & Safety, Security standards.
- Record and store any of our guests’ items that have been left behind or lost.
We are an equal opportunity employer. We believe in recruiting a diverse workforce that promotes inclusive, people focused culture.
#J-18808-Ljbffr
Room Attendant employer: Eclipse Hotels Group
Contact Detail:
Eclipse Hotels Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendant
✨Tip Number 1
Familiarise yourself with the specific cleaning standards and protocols used in hotels, especially those of the Holiday Inn brand. Understanding their expectations will help you demonstrate your knowledge during any interviews.
✨Tip Number 2
Highlight any previous experience in housekeeping or similar roles when networking. Connect with current or former employees on platforms like LinkedIn to gain insights about the work culture and expectations at Eclipse Hotels Group.
✨Tip Number 3
Prepare to discuss your ability to work in a team and handle multiple tasks efficiently. Room attendants often collaborate with other staff, so showcasing your teamwork skills can set you apart from other candidates.
✨Tip Number 4
Research the benefits offered by Eclipse Hotels Group, such as employee discounts and training opportunities. Being knowledgeable about these perks can show your enthusiasm for the role and the company during discussions.
We think you need these skills to ace Room Attendant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and duties of a Room Attendant. Highlight your relevant experience in cleaning, attention to detail, and customer service.
Tailor Your CV: Customise your CV to reflect your skills and experiences that align with the requirements of the Room Attendant position. Emphasise any previous roles in housekeeping or hospitality.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for delivering excellent service and maintaining high cleanliness standards. Mention why you want to work for Eclipse Hotels Group specifically.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Eclipse Hotels Group
✨Show Your Attention to Detail
As a Room Attendant, cleanliness is key. During the interview, highlight your ability to notice small details and maintain high standards. You might want to share examples of how you've ensured cleanliness in previous roles.
✨Demonstrate Team Spirit
The role involves working closely with colleagues. Be prepared to discuss how you collaborate with others and support your team. Mention any experiences where you helped out in different areas or assisted colleagues.
✨Understand the Importance of Guest Satisfaction
Eclipse Hotels Group values guest comfort. Show that you understand this by discussing how you would handle guest requests or complaints. Think of specific instances where you went above and beyond for a customer.
✨Familiarise Yourself with Health and Safety Standards
Since the role requires adherence to health and safety policies, it’s beneficial to demonstrate your knowledge in this area. Brush up on relevant regulations and be ready to explain how you would implement them in your daily tasks.