At a Glance
- Tasks: Clean and service guest bedrooms to ensure top-notch comfort and cleanliness.
- Company: Join Eclipse Hotels Group, a family-owned hotel chain with a passion for quality service.
- Benefits: Enjoy discounted stays at 5000+ hotels, health plans, and employee perks.
- Why this job: Be part of a team that values your contribution and offers growth opportunities.
- Qualifications: No specific experience required, just a positive attitude and willingness to learn.
- Other info: Diverse and inclusive workplace with excellent training and development.
Eclipse Hotels Group is an international family owned hotel group who are headquartered in West London. Our company\’s current portfolio includes brands such as Holiday Inn, Holiday Inn Express and CiTi Hotels, located across the UK, Europe and the Caribbean. An excellent opportunity has arisen for a Room Attendant at Holiday Inn in Bristol Airport. You will have the opportunity to join a developing employer who has the passion and drive to deliver first class service and a quality employee experience. Our guests deserve the highest level of cleanliness and comfort within our bedrooms, and it is your job to ensure that this happens. You will ensure that each bedroom is cleaned to the highest standards, whilst reporting any defects.
Join us and enjoy our excellent benefits:
- Discounted Hotel Rooms at 5000+ IHG Hotels worldwide. With 50% off Food and Beverage Services
- Employee Assistance and Welfare Program
- Health Plan
- Life Insurance
- Cashback and discounts on the leading high street retailers
- Complimentary Meals on duty
- Employee of the month and Employee of the year awards
- Recommend a Friend Scheme
- Excellent Training & Development.
What will your key responsibilities and duties be:
- Service and clean our guest bedrooms (whether this be full departure clean, or a pull up for a current inhouse guest).
- Ensure that all your allocated rooms are cleaned to standard before the end of your shift.
- Change bed & bathroom linen.
- Mop and clean our bathroom & bedroom floors, cleaning & wiping surfaces.
- Ensure that all mirrors and internal windows are clean and free of debris & grease.
- Replenish any of our courtesy items in all rooms. This also includes any bathroom amenities.
- Complete non-daily tasks such as flipping mattresses, cleaning curtains, high dusting as and when required.
- Report any defects, maintenance or repairs within guest rooms as soon as possible on the hotels maintenance recording system.
- Lend a hand to colleagues in other areas of the Housekeeping Team when requested by the Housekeeping Supervisor.
- Must follow at all times Group Policies and procedures with regards to Fire, Health & Safety, Security standards.
- Record and store any of our guests’ items that have been left behind or lost.
We are an equal opportunity employer. We believe in recruiting a diverse workforce that promotes inclusive, people focused culture.
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Room Attendant employer: Eclipse Hotels Group
Contact Detail:
Eclipse Hotels Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendant
✨Tip Number 1
Get to know the hotel! Before your interview, do a bit of research on Eclipse Hotels Group and their brands. Understanding their values and what they stand for will help you connect with the interviewer and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Think about common interview questions for a Room Attendant role and rehearse your answers. Focus on your attention to detail and how you ensure cleanliness, as these are key in this job. We want you to feel confident when you walk into that interview!
✨Tip Number 3
Dress the part! When you go for your interview, make sure you look neat and professional. First impressions matter, and showing that you take pride in your appearance reflects the same care you'd bring to cleaning those guest rooms.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets directly to us. Plus, it shows you're proactive and keen to join the team at Holiday Inn Bristol Airport. Don’t miss out on this opportunity!
We think you need these skills to ace Room Attendant
Some tips for your application 🫡
Show Your Passion for Cleanliness: When writing your application, let us know how much you care about cleanliness and comfort. Share any experiences you've had in housekeeping or similar roles that highlight your attention to detail and commitment to providing a top-notch environment for guests.
Tailor Your Application: Make sure to customise your application to fit the Room Attendant role. Use keywords from the job description, like 'cleaning standards' and 'guest satisfaction', to show that you understand what we're looking for and that you're the right fit for our team.
Highlight Teamwork Skills: Since you'll be working closely with other members of the Housekeeping Team, it's important to mention any teamwork experience you have. Talk about how you’ve collaborated with others in past jobs to achieve common goals, especially in a fast-paced environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows that you’re proactive and eager to join our team!
How to prepare for a job interview at Eclipse Hotels Group
✨Know Your Role
Before the interview, make sure you understand the key responsibilities of a Room Attendant. Familiarise yourself with tasks like cleaning standards, changing linens, and reporting defects. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Attention to Detail
During the interview, highlight your ability to pay attention to detail. Share examples from previous experiences where you ensured cleanliness and comfort, as this is crucial for the role. Mention specific tasks like mopping floors or cleaning mirrors to show you know what’s expected.
✨Emphasise Teamwork
Eclipse Hotels Group values collaboration, so be ready to discuss how you work well in a team. Share stories about times you’ve helped colleagues or contributed to a positive work environment. This will show that you’re not just focused on your own tasks but also care about the team’s success.
✨Prepare Questions
At the end of the interview, have a few questions ready to ask. Inquire about the training and development opportunities or the company culture. This shows your interest in growing with the company and helps you determine if it’s the right fit for you.