Eclipse Hotels Group is seeking an experienced Guest Service Agent for Holiday Inn Express Poole. You will oversee front office operations including Reception, Concierge and Nights Team, delivering first-class service and an exceptional guest experience.
The role emphasizes hands-on leadership, supporting the team, and driving standards to enhance guest satisfaction while contributing to profitability. Equal opportunity employer and inclusive culture are emphasized.
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Front Office Guest Experience Lead in Poole employer: Eclipse Hotels Group
Eclipse Hotels Group is an exceptional employer that values its employees and fosters a supportive work culture. Located in the picturesque setting of Poole, our Holiday Inn Express offers not only competitive benefits such as discounted hotel stays and comprehensive health plans but also ample opportunities for training and development. Join us to be part of a passionate team dedicated to creating memorable dining experiences while enjoying a rewarding career in hospitality.