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- Tasks: Supervise maintenance tasks, ensuring safety and quality standards are met.
- Company: Join Eclipse Hotels Group, a family-owned hotel chain with a global presence.
- Benefits: Enjoy discounted stays at 5000+ hotels, health plans, and employee perks.
- Why this job: Be part of a passionate team delivering top-notch service in a vibrant environment.
- Qualifications: Experience in electrical work, plumbing, and strong communication skills required.
- Other info: We value diversity and inclusivity in our workforce.
The predicted salary is between 28800 - 43200 £ per year.
Eclipse Hotels Group is an international family owned hotel group who are headquartered in West London. Our company\’s current portfolio includes brands such as Holiday Inn, Holiday Inn Express and CiTi Hotels, located across the UK, Europe and the Caribbean.
An excellent opportunity has arisen for an Maintenance Supervisor at our Holiday Inn in Bristol City Centre.You will have the opportunity to join a developing employer who has the passion and drive to deliver first class service and a quality employee experience.
Join us and enjoy the following benefits:
- Discounted Hotel Rooms at 5000+ IHG Hotels worldwide. With 50% off Food and Beverage Services
- Employee Assistance and Welfare Program
- Health Plan
- Life Insurance
- Cashback and discounts on the leading high street retailers
- Complimentary Meals on duty
- Employee of the Month and Employee of the Year celebrations
- Recommend a friend scheme
- Excellent Training & Development
What will your key responsibilities and duties be:
- To ensure that that all work adheres to health and safety legislation.
- To provide appropriate training for our Maintenance Team and make sure they have the tools and equipment needed to carry out their daily job duties, in compliance with the governmental and safety.
- To oversee all work, making sure all our hotels\’ repairs, i.e. changing sockets, light switches, basins and taps etc., are carried out effectively and efficiently to a high standard;
- To supervise, support and guide our team members to continually improve performance standards, and follow the hotel security and emergency procedures;
- To maintain a clean and organised maintenance workshop, and to manage our hotel inventory securely including tools, supplies and equipment, as well as the maintenance of plant, equipment and building including fixtures and fittings;
- To support our hotel by driving our guests to the local airport (Airport hotels only)
What we are looking for:
- Good working knowledge of electrical work, plumbing, hot water, experience with HVAC, boilers, painting and tiling will be an advantage;
- Strong communication skills and ‘hands on\’ pro-active approach;
- Ideally you will be a good team player with the ability to take ownership of tasks and workload;
- Experience in offering exceptional customer service.
- Understanding the needs of supervising a team on a daily basis.
- Proactive, composed, enthusiastic, approachable, able to build strong rapport with guests and other Team Members
We are an equal opportunity employer. We believe in recruiting a diverse workforce that promotes inclusive, people focused culture.
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Maintenance Supervisor employer: Eclipse Hotels Group
Contact Detail:
Eclipse Hotels Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Supervisor
✨Tip Number 1
Familiarise yourself with the specific maintenance tasks mentioned in the job description, such as electrical work and plumbing. This will help you demonstrate your knowledge during any interviews or discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully supervised a team in the past. Highlight any training or mentoring experiences that align with the responsibilities of the Maintenance Supervisor role.
✨Tip Number 3
Research Eclipse Hotels Group and their values to understand their commitment to customer service and employee experience. This will allow you to tailor your conversations and show that you're a good fit for their culture.
✨Tip Number 4
Prepare questions about the company's approach to health and safety legislation and team training. This shows your proactive attitude and genuine interest in ensuring a safe and efficient working environment.
We think you need these skills to ace Maintenance Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in maintenance and supervisory roles. Emphasise your skills in electrical work, plumbing, and HVAC systems, as these are crucial for the Maintenance Supervisor position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for delivering first-class service and your proactive approach to team management. Mention specific examples of how you've successfully supervised teams and improved performance standards in previous roles.
Highlight Relevant Skills: In your application, clearly outline your strong communication skills and ability to build rapport with both guests and team members. This is essential for the role, so provide examples of how you've demonstrated these skills in past positions.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is important in a supervisory role.
How to prepare for a job interview at Eclipse Hotels Group
✨Showcase Your Technical Skills
Make sure to highlight your knowledge in electrical work, plumbing, HVAC, and other relevant maintenance skills during the interview. Be prepared to discuss specific examples of past projects or repairs you've successfully completed.
✨Demonstrate Leadership Qualities
As a Maintenance Supervisor, you'll be leading a team. Share experiences where you've successfully supervised or trained others, showcasing your ability to motivate and guide team members effectively.
✨Emphasise Safety Awareness
Since health and safety legislation is crucial in this role, be ready to discuss how you ensure compliance in your previous positions. Mention any relevant training or certifications you have that relate to safety standards.
✨Prepare for Customer Service Scenarios
Exceptional customer service is key in the hospitality industry. Think of examples where you've gone above and beyond for guests or resolved issues effectively, as this will demonstrate your commitment to providing a great experience.
