At a Glance
- Tasks: Create visually stunning meals and provide exceptional service to guests.
- Company: Join Eclipse Hotels Group, a family-owned hotel chain with a passion for quality service.
- Benefits: Enjoy discounted hotel stays, 50% off food, health plans, and more.
- Other info: Flexible hours and opportunities for career growth in a dynamic environment.
- Why this job: Make memorable dining experiences while developing your hospitality skills.
- Qualifications: Previous experience in food service and a knack for customer interaction.
The predicted salary is between 24750 - 30250 £ per year.
- Present each meal that is a feast for the eyes and a treat for the taste buds.
With your own signature flare, you'll be turning our high standards into memorable meals for each one of our guests, whether this be in our Restaurant, Bar, Room Service or Meetings & Events.
- Prepare and serve drinks to our high standards, whilst taking into consideration each guest requirement
- Ensure that our guests receive great service as part of our conference and events function, either by our food service or room set up
- Deal with all payment transactions (cash, card and room charging) in the correct manner according to company guidelines.
- Clear down and set up our facilities as required. Ideally previous hotel experience as a Food & Beverage Team Member or other similar roles/restaurant background.
- A basic understanding of food safety.
- Experience in offering exceptional customer service.
- Proactive, composed, enthusiastic, approachable, able to build strong rapport with guests and other Team Members
- Excellent communication skills in all aspects; good organisational skills with an eye for detail;
- Willing to work a flexible schedule including evenings, weekends and bank holidays Eclipse Hotels Group is an international family owned hotel group who are headquartered in West London.
Our company's current portfolio includes brands such as Holiday Inn and Holiday Inn Express located across the UK, Europe and the Caribbean.
An excellent opportunity has arisen for a Food & Beverage Team Member at our Holiday Inn Bristol Airport.
You will have the opportunity to join a developing employer who has the passion and drive to deliver first class service and a quality employee experience.
Creating great Food & Beverage memories can come from many places, the sights, sounds, smells and more importantly our service.
As a Food & Beverage Team Member you'll welcome our guests, recommend food & drink options and help keep service on track and up to standard.
By tailoring each of our guests' experiences to their unique tastes, you'll help create memories that are as delightful as our dishes.
Join us and enjoy the following benefits
- Discounted Hotel Rooms at 5000+ IHG Hotels worldwide. With 50% off Food and Beverage Services
- Employee Assistance and Welfare Program
- Health Plan
- Life Insurance
- Cashback and discounts on the leading high street retailers
- Complimentary Meals on duty
- #J-18808-Ljbffr
Food & Beverage Team Member employer: Eclipse Hotels Group
Eclipse Hotels Group is an exceptional employer that values its employees and fosters a supportive work culture. Located in the picturesque setting of Poole, our Holiday Inn Express offers not only competitive benefits such as discounted hotel stays and comprehensive health plans but also ample opportunities for training and development. Join us to be part of a passionate team dedicated to creating memorable dining experiences while enjoying a rewarding career in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage Team Member
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Eclipse Hotels Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Eclipse Hotels Group
Don't be shy about reaching out to Eclipse Hotels Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Food & Beverage Team Member
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Eclipse Hotels Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Eclipse Hotels Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
