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- Tasks: Lead the Food & Beverage team, ensuring exceptional service and memorable guest experiences.
- Company: Join Eclipse Hotels Group, a family-owned hotel chain with a passion for hospitality.
- Benefits: Enjoy discounted stays at 5000+ IHG hotels, health plans, and employee perks.
- Why this job: Be part of a dynamic team that values true hospitality and personal connections.
- Qualifications: Previous management experience in food and beverage, strong communication, and organisational skills required.
- Other info: Flexible working hours, including evenings and weekends, in a diverse and inclusive environment.
The predicted salary is between 36000 - 60000 £ per year.
Eclipse Hotels Group is an international family owned hotel group who are headquartered in West London. Our company\’s current portfolio includes brands such as Holiday Inn, Holiday Inn Express and CiTi Hotels, located across the UK, Europe and the Caribbean.
An excellent opportunity has arisen for an experienced Food & Beverage Manager at our Holiday Inn in Bristol City Centre. You will have the opportunity to join a developing employer who has the passion and drive to deliver first class service and a quality employee experience.
The moment our guests step into one of our hotels, they walk into a genuinely memorable experience. As our Food & Beverage Manageryou\’ll deliver this through the management of all aspects of the Food & Beverage Function (Restaurant, Bar, Room Service and Conference & Events). By tailoring each of our guests\’ experiences to their unique tastes, you\’ll help create memories that are as delightful as our dishes. You\’ll be the key driver in moving our standards forward and implementing changes to assist in providing true hospitality for all our guests whilst increasing our profit growth and revenue.
- Discounted Hotel Rooms at 5000+ IHG Hotels worldwide. With 50% off Food and Beverage Services
- Employee Assistance and Welfare Program
- Health Plan
- Life Insurance
- Cashback and discounts on the leading high street retailers
- Complimentary Meals on duty
- Employee of the Month and Employee of the Year celebrations
- Recommend a friend scheme
- Excellent Training & Development
What will your key responsibilities and duties be:
- To manage and guide of our Food & Beverage Department; to ensure the smooth delivery of services daily, providing effective leadership and training to meet business requirements and our company objectives;
- Coverage of our Restaurant, Bar, Room Service and Conference & Events.
- Ensure that each our guests receive a high level of personal attention throughout their dining process, plus any other interaction that our Food & Beverage Team may have with our guests.
- Attention to detail in relation to food safety awareness and record keeping.
- Able to maintain our brand standards in relation to Service, Set ups and our Loyalty programme
- To cover duty management shifts in the absence of other Head of Departments.
- To recruit, engage and retain our colleagues through effective performance management, and to assist with the daily admin according to company policy and procedures.
How will you achieve this?
We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It\’s what connects every Team Member throughout our brand of hotels. Each hotel delivers True Hospitality in their own way, making them unique. At the heart of it is our key core service skills.
- True Attitude: being caring, wanting to make a positive difference, and building genuine connections with our guests
- True Confidence: having the knowledge and skills to perform your role, and giving our guests the confidence that they can trust you, to help and support them during their stay
- True Listening:focusing on what our guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs
- True Responsiveness: is about providing our guests with what they need, and doing so in a timely and caring manner
What we are looking for:
- Previous management experience as Food & Beverage Manager, Assistant Food & Beverage Manager or any other similar roles, ideally from a branded hotel background, with a strong knowledge of Food Service.
- Proactive, composed, enthusiastic, approachable, able to build strong rapport with guests and managers, and able to motivate your team under pressure;
- Excellent communication skills in all aspects; good organisational and administrative skills with an eye for detail.
- Willing to work a flexible schedule including evenings, weekends and bank holidays;
We are an equal opportunity employer. We believe in recruiting a diverse workforce that promotes inclusive, people focused culture.
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Food and Beverage Manager employer: Eclipse Hotels Group
Contact Detail:
Eclipse Hotels Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food and Beverage Manager
✨Tip Number 1
Familiarise yourself with the specific brands under Eclipse Hotels Group, such as Holiday Inn and CiTi Hotels. Understanding their unique service standards and guest expectations will help you demonstrate your alignment with their values during any interviews.
✨Tip Number 2
Network within the hospitality industry, especially with professionals who have experience in food and beverage management. Attend industry events or join relevant online forums to connect with others who can provide insights or even referrals for the position.
✨Tip Number 3
Prepare to discuss your previous management experiences in detail, particularly how you've handled challenges in food and beverage settings. Be ready to share specific examples of how you've improved service quality or increased revenue in past roles.
✨Tip Number 4
Showcase your understanding of true hospitality principles during your interactions with us. Emphasise your ability to build genuine connections with guests and your commitment to delivering exceptional service, as these are key qualities we value at StudySmarter.
We think you need these skills to ace Food and Beverage Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in food and beverage management. Include specific achievements that demonstrate your ability to lead teams, improve service standards, and enhance guest experiences.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for hospitality and your understanding of the role. Mention how your previous experiences align with the responsibilities outlined in the job description, particularly your ability to deliver true hospitality.
Showcase Your Leadership Skills: In your application, emphasise your leadership style and how you motivate teams. Provide examples of how you've successfully managed staff and improved service delivery in past roles.
Highlight Attention to Detail: Since attention to detail is crucial in food safety and service quality, include specific instances where your meticulousness has positively impacted operations or guest satisfaction.
How to prepare for a job interview at Eclipse Hotels Group
✨Showcase Your Leadership Skills
As a Food and Beverage Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples of how you've successfully managed staff in the past, focusing on training, performance management, and creating a positive work environment.
✨Emphasise Customer Service Excellence
Highlight your commitment to providing exceptional customer service. Be ready to discuss specific instances where you went above and beyond to ensure guest satisfaction, as this aligns with the company's focus on True Hospitality.
✨Demonstrate Knowledge of Food Safety Standards
Familiarise yourself with food safety regulations and best practices. During the interview, be prepared to discuss how you ensure compliance and maintain high standards in food preparation and service.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle pressure. Think about potential challenges you might face in the role and how you would address them, particularly in busy restaurant or event settings.
