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- Tasks: Oversee nightly operations and ensure guests have an amazing experience.
- Company: Join a leading international hotel group with a focus on True Hospitality.
- Benefits: Competitive pay, supportive team culture, and opportunities for growth.
- Why this job: Be the face of hospitality and create memorable experiences for guests.
- Qualifications: Experience in hotel management or front desk roles, plus great communication skills.
- Other info: Work in a dynamic environment at Cardiff Airport with a focus on teamwork.
The predicted salary is between 36000 - 60000 £ per year.
An international hotel group is seeking an experienced Night Guest Service Manager for their Holiday Inn Express in Cardiff Airport. This role involves overseeing daily operations, ensuring a welcoming environment, and providing stellar customer service.
Candidates should have experience in hotel management or front desk roles, alongside excellent communication and organizational skills. A basic understanding of food safety is preferred, and proficiency in Microsoft applications is required.
Join a team that values True Hospitality and fosters a supportive culture.
Night Guest Experience Manager in Cardiff employer: Eclipse Hotels Group
Contact Detail:
Eclipse Hotels Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Guest Experience Manager in Cardiff
✨Tip Number 1
Network like a pro! Reach out to people in the hotel industry, especially those who work at Holiday Inn Express or similar places. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Prepare for the interview by practising common questions related to guest service and hotel management. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your personality! When you apply through our website, make sure your application reflects your passion for hospitality. Let your enthusiasm shine through in every interaction.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can leave a lasting impression and show that you're genuinely interested in the Night Guest Experience Manager role. We love seeing candidates take that extra step!
We think you need these skills to ace Night Guest Experience Manager in Cardiff
Some tips for your application 🫡
Show Your Experience: Make sure to highlight your previous roles in hotel management or front desk positions. We want to see how your experience aligns with the Night Guest Experience Manager role, so don’t hold back on those relevant details!
Communicate Clearly: Since excellent communication is key for this position, ensure your application is clear and concise. Use straightforward language and structure your thoughts well – it’ll show us you’re organised and ready for the role.
Food Safety Knowledge: If you have any experience or knowledge about food safety, be sure to mention it! Even if it’s basic, it shows us you’re aware of important standards in hospitality, which is a big plus for this role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the Night Guest Experience Manager position. Plus, it’s super easy!
How to prepare for a job interview at Eclipse Hotels Group
✨Know Your Stuff
Make sure you brush up on your hotel management knowledge and front desk operations. Familiarise yourself with the specific challenges faced in a night shift role, as well as the importance of creating a welcoming environment for guests.
✨Showcase Your Communication Skills
During the interview, demonstrate your excellent communication skills by engaging with the interviewer. Use clear and concise language, and don’t hesitate to share examples of how you've successfully handled guest interactions or resolved conflicts in the past.
✨Highlight Your Organisational Skills
As a Night Guest Experience Manager, you'll need to juggle multiple tasks. Be prepared to discuss how you prioritise tasks and manage time effectively, especially during busy periods. Share specific instances where your organisational skills made a difference.
✨Familiarise Yourself with Food Safety
Since a basic understanding of food safety is preferred, it’s a good idea to brush up on relevant regulations and best practices. You might even want to mention any previous experience you have in this area to show you're proactive and knowledgeable.
