Head Chef in Bristol

Eclipse Hotels Group is an international family-owned hotel group headquartered in West London. Our company’s current portfolio includes brands such as Holiday Inn, Holiday Inn Express and EasyHotel, located across the UK, Europe and the Caribbean. Start your journey with us at our Holiday Inn Bristol Airport. You will have the opportunity to join a developing employer who has the passion and drive to deliver first-class service and a quality employee experience.

The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. We are looking for people who our guests rely on to handle transactions, offer local insights and anticipate every detail for a problem-free experience. You'll also create the warm atmosphere that makes our guests feel at home in any location.

Join us and we can offer you benefits such as:

• Discounted Hotel Rooms at 5000+ IHG Hotels worldwide.
• 50% off Food and Beverage Services.
• Employee Assistance and Welfare Program.
• Health Plan.
• Life Insurance.
• Cashback and discounts on leading high street retailers.
• Complimentary Meals on duty.
• Potential Share of Service Charge.
• Excellent Training & Development.

This is but a small taster of what we would expect in this role:

• Be cleaner than clean – Ensure that you are exceeding local cleanliness and hygiene laws.
• Manage the day-to-day function of the kitchen.
• Monitor portion and waste control to maintain profit margin.
• Lead our hotel in ideas for the development of new dishes, gauging feedback from your Team and Head Office.
• Create a safe space to work by following safety guidelines and wearing protective equipment where required.
• Report any defects, maintenance or repairs within Kitchen areas as soon as possible on our maintenance recording system.
• Ensure that your areas are fully stocked and ready for service.
• Use machinery in the correct way as trained, including the main Dishwasher and other items of kitchen equipment.
• Follow our Green Engage Guidelines where applicable.
• Full responsibility for the recruitment, induction, training, rotas, performance reviews and all elements of the Kitchen team requirements.

How will you achieve this? We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It’s what connects every Team Member throughout our brand of hotels. Each hotel delivers True Hospitality in their own way, making them unique. At the heart of it are our key core service skills:

• True Attitude: being caring, wanting to make a positive difference, and building genuine connections with our guests.
• True Confidence: having the knowledge and skills to perform your role, and giving our guests the confidence that they can trust you, to help and support them during their stay.
• True Listening: focusing on what our guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs.
• True Responsiveness: providing our guests with what they need, and doing so in a timely and caring manner.

What we are looking for:

• Previous experience in a similar role.
• Ability to lead and manage a team.
• Communication Skills – Our guests and Food & Beverage Team Members will need to come to you with queries, so you will need to be easy to talk to.
• Knowledge of local food safety laws.
• Your problem-solving skills will turn issues into opportunities so that every one of our guests leaves with great memories.
• Impeccable customer service skills.
• Flexibility – nights, weekends and bank holiday shifts all come as part of the job!
• Temperate atmosphere – you will be working in an environment that can get very warm, but then also working in cool storage areas.
• Team Player – working as part of a tight-knit team you will need to be a strong team player.

We are an equal opportunity employer. We believe in recruiting a diverse workforce that promotes an inclusive, people-focused culture.