At a Glance
- Tasks: Supervise daily Food & Beverage operations and create memorable guest experiences.
- Company: Join Eclipse Hotels Group, a family-owned hotel brand with a global presence.
- Benefits: Enjoy discounted hotel stays, complimentary meals, and excellent training opportunities.
- Other info: Flexible schedule with opportunities for career growth and development.
- Why this job: Be part of a passionate team delivering first-class service in a vibrant environment.
- Qualifications: Previous experience in Food & Beverage supervision or strong team member skills required.
The predicted salary is between 24000 - 28000 £ per year.
Eclipse Hotels Group is an international family-owned hotel group headquartered in West London. Our company's current portfolio includes brands such as Holiday Inn and Holiday Inn Express, located across the UK, Europe and the Caribbean. An excellent opportunity has arisen for a Food and Beverage Supervisor at our Holiday Inn Bristol City Centre. You will have the opportunity to join a developing employer who has the passion and drive to deliver first-class service and a quality employee experience.
Creating great Food & Beverage memories can come from many places, the sights, sounds, smells and more importantly our service. As Food & Beverage Supervisor, you will supervise the day-to-day operation of the Food & Beverage operation, whether this be breakfast, lunch or dinner, in our Bar, Restaurant or Meeting & Events rooms. You'll welcome our guests, recommend food & drink options and help keep service on track and up to standard. By tailoring each of our guests’ experiences to their unique tastes, you'll help create memories that are as delightful as our dishes.
Join us and enjoy the following benefits:
- Discounted Hotel Rooms at 5000+ IHG Hotels worldwide.
- 50% off Food and Beverage Services
- Employee Assistance and Welfare Program
- Health Plan
- Life Insurance
- Cashback and discounts on the leading high street retailers
- Complimentary Meals on duty
- Employee of the Month and Employee of the Year celebrations
- Recommend a friend scheme
- Excellent Training & Development
What will your key responsibilities and duties be:
- Create a warm welcome to everyone and set the tone for each of our guests' experience.
- Supervise the team's everyday activities, plan and assign work to ensure the shift runs smoothly.
- Work with the team to present each meal that is a feast for the eyes and a treat for the taste buds.
- Prepare and serve drinks to our high standards, whilst taking into consideration each of our guests' requirements.
- Develop your team to ensure that our guests receive great service as part of our conference and events function, either by food service or room set up.
- Deal with all payment transactions (cash, card and room charging) in the correct manner according to company guidelines.
- Clear down and set up our facilities as required.
- Act as a Champion for any new Food & Beverage policies, procedures or systems.
- Mentor and act as a point of support for all our Food & Beverage Team Members & Trainees.
What we are looking for:
- Previous hotel experience as a Food & Beverage Supervisor or a strong Food & Beverage Team Member, ideally from a branded hotel background.
- Experience in offering exceptional customer service.
- A good knowledge of Food Safety policies and regulations.
- Understanding the needs of supervising a Team on a daily basis.
- Proactive, composed, enthusiastic, approachable, able to build strong rapport with guests and other Team Members.
- Excellent communication skills in all aspects; good organisational and administrative skills with an eye for detail.
- Willing to work a flexible schedule including evenings, weekends and bank holidays.
We are an equal opportunity employer. We believe in recruiting a diverse workforce that promotes an inclusive, people-focused culture.
Food and Beverage Supervisor in Bristol employer: Eclipse Hotels Group
Eclipse Hotels Group is an exceptional employer that prioritises employee well-being and development, offering a vibrant work culture at our Holiday Inn Bristol City Centre. With benefits such as discounted hotel stays, comprehensive health plans, and excellent training opportunities, we foster an environment where team members can thrive and create memorable experiences for our guests. Join us to be part of a passionate team dedicated to delivering first-class service in a supportive and inclusive atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Food and Beverage Supervisor in Bristol
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues in the hospitality industry. They might know about openings or can put in a good word for you. Remember, personal connections can make all the difference!
✨Tip Number 2
Get your game face on for interviews! Research Eclipse Hotels Group and their values. Be ready to share how your experience aligns with their mission of delivering first-class service. Show them you're not just another candidate, but the perfect fit!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family. Focus on common questions for Food & Beverage Supervisors and rehearse your answers. The more comfortable you are, the better you'll shine during the real deal!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Eclipse Hotels Group family. Don’t miss out on this opportunity!
We think you need these skills to ace Food and Beverage Supervisor in Bristol
Some tips for your application 🫡
Show Your Passion for Service:When writing your application, let your enthusiasm for delivering exceptional service shine through. We want to see how you create memorable experiences for guests, so share any relevant stories or examples that highlight your passion for the food and beverage industry.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter to match the job description. Highlight your previous experience as a Food & Beverage Supervisor or Team Member, and emphasise your knowledge of food safety policies and customer service skills. We love seeing candidates who take the time to align their application with our needs!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate well-structured applications that get straight to the heart of your qualifications and experiences without unnecessary fluff.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at Eclipse Hotels Group!
How to prepare for a job interview at Eclipse Hotels Group
✨Know Your Menu Inside Out
Familiarise yourself with the food and drink options offered at the Holiday Inn Bristol City Centre. Be ready to discuss your favourite dishes and how you would recommend them to guests. This shows your passion for the role and helps you connect with the interviewers.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully supervised a team in the past. Highlight specific situations where you motivated your team or resolved conflicts. This will demonstrate your ability to lead and create a positive atmosphere for both staff and guests.
✨Emphasise Customer Service Excellence
Think of instances where you went above and beyond for a guest. Share these stories during your interview to illustrate your commitment to exceptional service. Remember, creating memorable experiences is key in the hospitality industry!
✨Be Ready for Scenario Questions
Anticipate questions about how you would handle various situations, such as a dissatisfied guest or a busy shift. Practising your responses can help you stay calm and composed during the interview, showcasing your problem-solving skills and ability to think on your feet.
