At a Glance
- Tasks: Support transport operations with scheduling, documentation, and customer communication.
- Company: Join a dynamic team in the transportation sector.
- Benefits: Earn £13.70 per hour with Monday to Friday shifts.
- Other info: Opportunity for growth in a fast-paced environment.
- Why this job: Be a key player in ensuring timely deliveries and excellent customer service.
- Qualifications: Experience in transport operations and strong organisational skills required.
The predicted salary is between 27400 - 28800 £ per year.
The Transport Controller & Admin is responsible for providing administrative support to the transportation department. This role involves handling scheduling, documentation, communication with drivers and customers, and ensuring compliance with regulatory and company standards. The ideal candidate will have strong organizational skills, attention to detail, and the ability to multitask in a dynamic environment.
Hours of Work: Monday to Friday: 14:00-22:30, pay rate of £13.70 per hour.
Responsibilities- Scheduling and Coordination: Assist in developing and managing transport schedules. Coordinate with drivers and logistics teams to ensure timely deliveries and pickups. Adjust schedules as needed to accommodate changes in demand or unforeseen issues.
- Documentation and Record Keeping: Maintain accurate records of transport activities, including delivery logs, maintenance records, and driver hours. Ensure proper documentation for all shipments, including bills of laden, delivery notes, and customs paperwork. Update and manage transport management software and databases.
- Communication: Act as the point of contact for drivers, providing them with schedules, instructions, and support. Communicate with customers regarding delivery schedules, delays, and other transport-related information. Liaise with other departments to coordinate logistics and resolve any issues.
- Compliance and Safety: Ensure all transport activities comply with legal requirements and company policies. Maintain records of vehicle maintenance and driver compliance with hours-of-service regulations. Assist with safety audits and implement corrective actions as needed.
- Customer Service: Handle transport-related customer inquiries and issues professionally and promptly. Resolve any transport-related complaints or problems effectively and efficiently. Ensure high levels of customer satisfaction through timely and accurate deliveries.
- Administrative Support: Handle purchase orders and invoices. Support the transport team with any administrative needs. Ensure customer POD are managed correctly and in line with Customer KPI.
- Proven working experience in transport operation.
- Proficiency in transport systems.
- Familiarity with modern transport practices and methods.
- Good organisational and time management skills.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Must be proficient in the use of MS Office and other specified software.
- Minimum of 2 years of experience in an administrative role, preferably in a transportation or logistics environment.
- Excellent Client communications skills with the ability to present information clearly.
- Qualified to GCSE level in English and Maths (Or Equivalent).
- High level of honesty and integrity.
You will from time to time be required to undertake other duties of a similar nature as reasonably required by your line manager.
Transport Controller & Admin in Chesterfield employer: Eclipse 2020 Ltd
Join our dynamic team as a Transport Controller & Admin, where we prioritise employee growth and development in a supportive work culture. Located in a vibrant area, we offer competitive pay, flexible hours, and a commitment to compliance and safety, ensuring that you thrive in your role while contributing to exceptional customer service and operational excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Transport Controller & Admin in Chesterfield
✨Tip Number 1
Network like a pro! Reach out to people in the transport and logistics industry. Attend events, join online forums, or connect on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its transport operations. Be ready to discuss how your skills match their needs. Practise common interview questions and think of examples that showcase your organisational skills and attention to detail.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you. Make sure your CV highlights your relevant experience and skills, especially in transport operations and admin support.
We think you need these skills to ace Transport Controller & Admin in Chesterfield
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights the skills and experience that match the Transport Controller & Admin role. We want to see how your background fits with our needs, so don’t be shy about showcasing your organisational skills and transport experience!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for us. Mention specific examples from your past roles that demonstrate your ability to multitask and communicate effectively with both drivers and customers.
Be Clear and Concise:When filling out your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point. Highlight your relevant experience and skills without fluff – we want to know what you can bring to the table!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and upload your CV and cover letter!
How to prepare for a job interview at Eclipse 2020 Ltd
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of a Transport Controller & Admin. Brush up on scheduling, documentation, and compliance regulations. Being able to discuss these topics confidently will show that you're serious about the role.
✨Show Off Your Organisational Skills
Prepare examples from your past experience where you've successfully managed schedules or handled multiple tasks at once. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help demonstrate your ability to multitask in a dynamic environment.
✨Communicate Clearly
Since communication is key in this role, practice articulating your thoughts clearly. Be ready to discuss how you've effectively communicated with drivers and customers in previous roles. This will highlight your interpersonal skills and ability to resolve issues promptly.
✨Be Ready for Compliance Questions
Expect questions about compliance and safety regulations. Familiarise yourself with relevant laws and company policies. Showing that you understand the importance of compliance will reassure the interviewer that you take safety seriously.
