At a Glance
- Tasks: Lead strategic initiatives and bridge business and technology teams.
- Company: Join eClerx, a leader in business process management and automation.
- Benefits: Competitive salary, diverse projects, and opportunities for professional growth.
- Other info: Mentor junior analysts and engage with senior stakeholders for impactful decision-making.
- Why this job: Make a real impact in a dynamic environment with global reach.
- Qualifications: Experience in Business Analysis, especially in BFSI, and strong leadership skills.
The predicted salary is between 80000 - 100000 £ per year.
We are seeking a highly experienced Senior Business Analyst (VP level) to drive complex, strategic initiatives and act as a key interface between business, technology, production support, and Appian development teams. This role requires strong leadership, the ability to manage multiple projects, and deep expertise in stakeholder engagement across all levels of the organization.
Location: London, UK
Type: Full-time
Department: Technology
Responsibilities
- Business Analysis & Documentation
- Lead the creation, review, and maintenance of Business Requirement Documents (BRDs), functional specifications, and process workflows.
- Translate business requirements into clear, actionable deliverables for technology and Appian development teams.
- Ensure high-quality documentation with full traceability and alignment to business objectives.
- Appian Project Delivery
- Work closely with Appian development teams on workflow automation and low-code platform initiatives.
- Gather and refine requirements specific to Appian-based solutions, including process models and business rules.
- Support design discussions, ensuring solutions are scalable, efficient, and aligned with business needs.
- Facilitate UAT and ensure successful delivery of Appian applications.
- Project & Program Management
- Manage multiple concurrent projects, ensuring delivery within scope, timelines, and budget.
- Monitor progress, identify risks and issues, and drive mitigation and resolution.
- Coordinate across global teams to ensure seamless execution.
- Resource Management
- Allocate and optimize resources across initiatives based on priorities and capacity.
- Partner with leadership to forecast resource needs and manage constraints effectively.
- Mentor and guide junior analysts and team members.
- Governance & Reporting
- Lead governance forums, including status reporting, risk reviews, and escalation management.
- Prepare and present updates to senior leadership, steering committees, and executive stakeholders.
- Ensure adherence to organizational standards, controls, and compliance requirements.
- Production Support Liaison
- Act as the primary liaison between project teams and production support teams.
- Support issue triage, root cause analysis, and prioritization of production defects.
- Ensure smooth transition of projects into production with proper documentation and knowledge transfer.
- Collaborate on continuous improvement initiatives to enhance system stability and performance.
- Stakeholder Engagement
- Build and maintain strong relationships with senior business stakeholders, technology teams, and cross-functional partners.
- Lead senior stakeholder meetings, including steering committees and executive reviews.
- Provide strategic insights and recommendations to enable informed decision-making.
- Communicate complex business and technical concepts effectively to diverse audiences.
Eligibility Requirements
- Bachelor’s degree in Business, Finance, Technology, or related field (MBA preferred).
- Relevant experience in Business Analysis in BFSI domain.
- Proven experience operating at VP level or equivalent senior role.
- Strong expertise in BRD development, requirements gathering, and process analysis.
- Hands-on experience working on Appian or similar low-code platform projects.
- Demonstrated ability to manage multiple large-scale initiatives simultaneously.
- Excellent stakeholder management, communication, and leadership skills.
- Experience working with production support teams and managing post-production activities.
Preferred Skills
- Experience in global banking or financial institutions.
- Appian certification or exposure to BPM/workflow automation tools.
- Familiarity with Agile and/or Waterfall delivery methodologies.
- Strong analytical, problem-solving, and decision-making capabilities.
- Experience in team leadership and mentoring.
- Knowledge of Pega BPM platform is a plus.
How To Apply
Click "Apply Now" to submit your resume through our career site. Include any relevant experience that aligns with the role. Qualified candidates will be contacted by a member of our recruitment team for next steps.
About EClerx
eClerx is a leading provider of productized services, bringing together people, technology and domain expertise to amplify business results. The firm provides business process management, automation, and analytics services to a number of Fortune 2000 enterprises, including some of the world’s leading financial services, communications, retail, fashion, media & entertainment, manufacturing, travel & leisure, and technology companies. Incorporated in 2000, eClerx is traded on both the Bombay and National Stock Exchanges of India. The firm employs more than 19,000 people across Australia, Canada, France, Germany, Switzerland, Egypt, India, Italy, Netherlands, Peru, Philippines, Singapore, Thailand, the UK, and the USA.
eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. We are also committed to protecting and safeguarding your personal data.
Senior Business Analyst in London employer: eClerx
eClerx is an exceptional employer, offering a dynamic work environment in London where innovation meets collaboration. With a strong focus on employee growth, we provide extensive training and mentorship opportunities, ensuring that our team members thrive in their careers. Our inclusive culture fosters creativity and teamwork, making eClerx a rewarding place to contribute to impactful projects within the financial services sector.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Business Analyst in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work at eClerx or similar companies. A friendly chat can sometimes lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to business analysis and stakeholder engagement. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your experience effectively.
✨Tip Number 3
Showcase your expertise with Appian or similar platforms during interviews. Bring examples of past projects where you’ve successfully managed requirements and delivered solutions. This will help us see how you can add value to our team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at eClerx.
We think you need these skills to ace Senior Business Analyst in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Business Analyst role. Highlight your experience with BRDs, stakeholder engagement, and any relevant projects you've managed. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your leadership and project management experience, especially in the BFSI domain. We love a good story!
Showcase Your Appian Experience:If you've worked with Appian or similar low-code platforms, make sure to highlight that in your application. We’re keen on seeing how you’ve contributed to workflow automation and process improvements in your previous roles.
Apply Through Our Website:Don’t forget to apply through our career site! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at eClerx
✨Know Your BRDs Inside Out
As a Senior Business Analyst, you'll be expected to lead the creation and maintenance of Business Requirement Documents (BRDs). Make sure you understand the nuances of BRD development and can discuss your past experiences with them. Be ready to explain how you've translated complex business requirements into actionable deliverables.
✨Showcase Your Stakeholder Engagement Skills
This role requires strong stakeholder management. Prepare examples of how you've built relationships with senior stakeholders and facilitated meetings. Highlight your ability to communicate complex concepts clearly and effectively, as this will be crucial in your discussions during the interview.
✨Demonstrate Project Management Prowess
You'll need to manage multiple projects simultaneously, so come prepared with specific examples of how you've successfully delivered projects within scope, timelines, and budget. Discuss any tools or methodologies you've used, like Agile or Waterfall, to keep everything on track.
✨Familiarise Yourself with Appian
Since this position involves working closely with Appian development teams, brush up on your knowledge of low-code platforms and workflow automation. If you have hands-on experience with Appian or similar tools, be ready to share insights on how you've gathered requirements and supported design discussions.
