At a Glance
- Tasks: Lead KYC projects, ensuring compliance and managing multi-location teams.
- Company: Join eClerx, a global leader in business process management.
- Benefits: Competitive salary, diverse work environment, and growth opportunities.
- Other info: Dynamic workplace with a focus on professional development.
- Why this job: Make an impact in financial compliance while leading innovative teams.
- Qualifications: Project management experience and fluency in Spanish required.
The predicted salary is between 36000 - 60000 £ per year.
Location: London, UK
Type: Full-time (On-site)
Department: Customer Operations
Job Summary
We are seeking a Project Manager or Team Lead to oversee KYC transitions and lead delivery teams across geographies. Prior exposure to FCC frameworks and KYC regulations is highly desirable. This role includes planning, execution, stakeholder management, and issue resolution.
Responsibilities
- Drive end-to-end execution of KYC transition projects ensuring regulatory compliance and delivery readiness
- Create and maintain project plans, RAID logs, and status reports
- Manage and lead multi-location teams of KYC analysts and outreach staff
- Coordinate with FCC, compliance, technology, and client teams
- Monitor and proactively manage project risks, issues, and dependencies
- Ensure delivery milestones and SLAs are consistently met
- Drive process improvements and standardization across teams and geographies
Eligibility Requirements
- Experience in project management or transition
- Proficiency in Spanish (spoken and written) is required
- Strong understanding of Global KYC /AML Requirements and FCC (Financial Crime Compliance) regulations
- Experience managing outreach and screening processes (sanctions, PEP, adverse media)
- Proven leadership and stakeholder management skills
- Experience with Agile or hybrid delivery models
- Excellent communication and problem-solving capabilities
How to Apply
Click "Apply Now" to submit your resume through our career site. Be sure to include any relevant experience that aligns with the role. Qualified candidates will be contacted by a member of our recruitment team for next steps.
About eClerx
eClerx is a leading provider of productized services, bringing together people, technology and domain expertise to amplify business results. The firm provides business process management, automation, and analytics services to a number of Fortune 2000 enterprises, including some of the world’s leading financial services, communications, retail, fashion, media & entertainment, manufacturing, travel & leisure, and technology companies. Incorporated in 2000, eClerx is traded on both the Bombay and National Stock Exchanges of India. The firm employs more than 19,000 people across Australia, Canada, France, Germany, Switzerland, Egypt, India, Italy, Netherlands, Peru, Philippines, Singapore, Thailand, the UK, and the USA.
eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. We are also committed to protecting and safeguarding your personal data.
KYC Team lead - Spanish speaking in London employer: eClerx
eClerx is an exceptional employer that fosters a dynamic work culture in London, where innovation meets collaboration. With a strong commitment to employee growth, we offer extensive training and development opportunities, ensuring our team members thrive in their careers while contributing to meaningful projects in the KYC domain. Our diverse and inclusive environment, combined with competitive benefits, makes eClerx a rewarding place to work for those seeking impactful roles in the financial services sector.
StudySmarter Expert Advice🤫
We think this is how you could land KYC Team lead - Spanish speaking in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work in KYC or compliance. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your KYC knowledge and regulations. We recommend creating a list of common interview questions and practising your answers. Confidence is key, so know your stuff!
✨Tip Number 3
Showcase your leadership skills! If you've led teams before, be ready to share specific examples of how you managed projects and resolved issues. This will help you stand out as a strong candidate for the KYC Team Lead role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team at eClerx.
We think you need these skills to ace KYC Team lead - Spanish speaking in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the KYC Team Lead role. Highlight your project management experience and any relevant KYC or FCC knowledge. We want to see how your skills align with what we're looking for!
Show Off Your Spanish Skills:Since this role requires proficiency in Spanish, don’t forget to showcase your language skills! Include any relevant experiences where you’ve used Spanish in a professional setting. We love seeing candidates who can communicate effectively in both languages.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points for easy reading and make sure to highlight your key achievements. We appreciate straightforward communication!
Apply Through Our Website:Don’t forget to apply through our career site! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at eClerx
✨Know Your KYC Inside Out
Make sure you brush up on your knowledge of KYC regulations and FCC frameworks. Be ready to discuss how you've applied these in past roles, especially in project management or team leadership. This will show that you’re not just familiar with the terms but can also implement them effectively.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams, particularly in multi-location settings. Think about specific challenges you faced and how you resolved them. This will demonstrate your ability to manage diverse teams and ensure project delivery.
✨Communicate Clearly and Confidently
Since this role requires strong communication skills, practice articulating your thoughts clearly. You might even want to rehearse some answers in Spanish to showcase your proficiency. Remember, effective communication is key in stakeholder management!
✨Be Ready for Problem-Solving Scenarios
Expect questions that test your problem-solving abilities. Prepare to discuss how you've handled project risks and issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your critical thinking skills.
