At a Glance
- Tasks: Engage with clients to collect KYC documents and resolve queries.
- Company: Join eClerx, a leader in financial services and business process management.
- Benefits: Full-time role with opportunities for growth and development.
- Other info: Dynamic work environment with a focus on continuous improvement.
- Why this job: Make a real impact in the financial sector while using your bilingual skills.
- Qualifications: Fluency in Spanish and English, with experience in KYC or client servicing.
The predicted salary is between 30000 - 40000 £ per year.
Location: London
Type: Full-time (On-site)
Vertical: Financial Markets
Summary
We are looking for Outreach Analysts fluent in Spanish & English to support periodic and trigger-based KYC reviews. This role focuses on client and front-office engagement, ensuring timely collection of KYC documents and resolution of queries.
Responsibilities
- Initiate and manage outreach to clients for document collection
- Coordinate with relationship managers and compliance teams
- Track and follow up on outstanding documentation
- Maintain communication logs and outreach trackers
- Provide updates to periodic review teams
- Support audit-readiness and documentation completeness
- Contribute to continuous improvement of the outreach process and client experience
- Escalate delays or issues in obtaining documentation to appropriate stakeholders.
Eligibility Requirements
- Experience in KYC support or outreach roles or Client servicing roles
- Strong verbal and written communication and organizational skills
- Fluency in Spanish & English
- Prior experience in financial services or compliance preferred
- Ability to work under tight deadlines across multiple reviews and able to work independently
How to Apply
Click "Apply Now" to submit your resume through our career site. Be sure to include any relevant experience that aligns with the role. Qualified candidates will be contacted by a member of our recruitment team for next steps.
About eClerx
eClerx is a leading provider of productized services, bringing together people, technology and domain expertise to amplify business results. The firm provides business process management, automation, and analytics services to a number of Fortune 2000 enterprises, including some of the world’s leading financial services, communications, retail, fashion, media & entertainment, manufacturing, travel & leisure, and technology companies. Incorporated in 2000, eClerx is traded on both the Bombay and National Stock Exchanges of India. The firm employs more than 19,000 people across Australia, Canada, France, Germany, Switzerland, Egypt, India, Italy, Netherlands, Peru, Philippines, Singapore, Thailand, the UK, and the USA.
For more information, visit www.eclerx.com
eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. We are also committed to protecting and safeguarding your personal data.
KYC Analyst-Spanish Speaking in London employer: eClerx
eClerx is an exceptional employer that fosters a dynamic work culture in the heart of London, offering employees the chance to engage in meaningful global projects while ensuring compliance and regulatory excellence. With a strong emphasis on professional growth, team collaboration, and innovative problem-solving, eClerx provides ample opportunities for career advancement and skill development, making it an ideal workplace for those looking to make a significant impact in the KYC domain.
StudySmarter Expert Advice🤫
We think this is how you could land KYC Analyst-Spanish Speaking in London
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
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Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
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Don’t shy away from reaching out directly to firms like eClerx. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace KYC Analyst-Spanish Speaking in London
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to eClerx.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on eClerx's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at eClerx
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with eClerx.
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✨Show Your Passion for Finance
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✨Network with Industry Professionals
Before your interview, reach out to current or former eClerx employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
