Client Specialist in London

Client Specialist in London

London Full-Time 50000 - 70000 £ / year (est.) No working from home possible
eClerx

At a Glance

  • Tasks: Support clients in a dynamic investment banking environment, ensuring compliance and excellent service.
  • Company: Join eClerx, a leading provider of innovative business services.
  • Benefits: Competitive salary, diverse work culture, and opportunities for professional growth.
  • Other info: Work with a global team and enhance your career in a fast-paced industry.
  • Why this job: Be the key contact for clients and make a real impact in global markets.
  • Qualifications: Experience in investment management and strong understanding of regulatory frameworks required.

The predicted salary is between 50000 - 70000 £ per year.

Location: London

Type: Full-time

Department: BFSI

Job Summary

We are hiring a Client Specialist to support a leading global investment bank within its Commodities & Global Markets division. The Commodities and Global Markets Client Specialist Unit is a frontline team supporting clients and counterparties across all ready-to-trade activities. The team works in close partnership with Sales, Origination, Compliance, Legal, and Operations to enable efficient client onboarding and servicing while ensuring adherence to non-financial risk requirements. The function is focused on delivering a consistent client experience and managing risk outcomes across a portfolio of funds and regulated financial institutions.

Responsibilities

  • As a Client Specialist within Commodities and Global Markets, you will take ownership of client relationships from a compliance, administrative, and servicing perspective.
  • You will act as the primary point of contact for clients on all ready-to-trade matters, ensuring that regulatory and contractual requirements are met.
  • You will partner with Sales and Origination teams to manage non-revenue responsibilities, enabling greater focus on commercial activities while maintaining strong client engagement.
  • The role requires translating regulatory requirements into clear, client-relevant outcomes and ensuring consistent application of compliance and risk policies.
  • You will support a portfolio of funds and regulated entities, including asset managers, hedge funds, private equity funds, and financial institutions, ensuring effective onboarding and ongoing engagement.

Eligibility Requirements

  • Extensive experience in investment management operating models, fund structures, regulation, and organisational frameworks, particularly within the EMEA region.
  • Strong understanding of complex fund and ownership structures, including SPVs, trusts, hedge funds, funds of funds, UCITS, AIFs, master-feeder structures, and umbrella funds.
  • Ability to navigate cross-border structures involving partnerships, securitisation vehicles, and holding companies.
  • Expertise in client due diligence, financial crime risk management, and policy application.
  • Strong knowledge of physical commodities and derivatives products, including contracts for difference, forwards, futures, swaps, swaptions, and options.
  • Experience supporting contractual negotiation processes, including ISDA, CSA, EFET, and other derivatives agreements.
  • Familiarity with regulatory frameworks and classifications, including MiFID, EMIR, AMLD5 and 6, FATCA, CFTC Rules, and the Dodd-Frank Act.
  • Fluency or working proficiency in one or more EMEA languages to support cross-border client interaction and documentation.

How to Apply

Click "Apply Now" to submit your resume through our career site. Be sure to include any relevant experience that aligns with the role. Qualified candidates will be contacted by a member of our recruitment team for next steps.

About eClerx

eClerx is a leading provider of productized services, bringing together people, technology and domain expertise to amplify business results. The firm provides business process management, automation, and analytics services to a number of Fortune 2000 enterprises, including some of the world’s leading financial services, communications, retail, fashion, media & entertainment, manufacturing, travel & leisure, and technology companies. Incorporated in 2000, eClerx is traded on both the Bombay and National Stock Exchanges of India. The firm employs more than 19,000 people across Australia, Canada, France, Germany, Switzerland, Egypt, India, Italy, Netherlands, Peru, Philippines, Singapore, Thailand, the UK, and the USA.

For more information, visit www.eclerx.com.

eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. We are also committed to protecting and safeguarding your personal data.

Client Specialist in London employer: eClerx

eClerx is an exceptional employer that fosters a dynamic work culture in the heart of London, offering employees the chance to engage in meaningful global projects while ensuring compliance and regulatory excellence. With a strong emphasis on professional growth, team collaboration, and innovative problem-solving, eClerx provides ample opportunities for career advancement and skill development, making it an ideal workplace for those looking to make a significant impact in the KYC domain.

eClerx

Contact Details:

eClerx Recruitment Team

We think you need these skills to ace Client Specialist in London

Client Relationship Management
Compliance Knowledge
Investment Management Operating Models
Fund Structures Understanding
Client Due Diligence
Financial Crime Risk Management
Contractual Negotiation