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- Tasks: Lead transformative AI initiatives for a top global financial institution and drive innovation.
- Company: Join eClerx, a leader in business process management and automation.
- Benefits: Competitive salary, diverse work environment, and opportunities for professional growth.
- Why this job: Make a real impact by integrating cutting-edge AI solutions across operations.
- Qualifications: Experience in program management and a strong understanding of AI and financial services.
- Other info: Collaborate with a global team and enjoy excellent career advancement opportunities.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Location: London, UK
Full Time
Department: Technology
Summary: eClerx is seeking an experienced Program Manager to support one of our premier clients—a leading global financial institution—on a multi‑year transformation initiative to integrate Agentic AI capabilities across their operations functions. In this role, you will join a 20+ member global eClerx team (NY, India, London) responsible for defining, launching, and scaling an enterprise‑wide Agentic AI program for this client. The Program Manager will partner cross‑functionally with Solution Architecture, AI Engineering, Advisory/Compliance, Operations, Development, and QA teams to influence strategy, ensure alignment, and drive successful end‑to‑end delivery.
Key Responsibilities:
- Program Strategy & Foundations: Contribute to the development of a comprehensive operational strategy for leveraging Agentic AI to drive efficiency, automation, and innovation across the client’s organization. Assist with detailed assessments of current-state processes, workflows, and systems to evaluate feasibility, risks, and potential ROI for Agentic AI integration. Partner with business and technical stakeholders to identify, qualify, and prioritize high‑impact Agentic AI use cases across operational functions such as reconciliations, client onboarding, loans, and equity trading lifecycle. Establish AI governance frameworks covering ethics, compliance, security, explainability, and model risk.
- Program Planning & Governance: Oversee the end‑to‑end delivery of the Agentic AI program—from current‑state analysis and roadmap creation through pilot execution, user adoption, training, governance, and full enterprise roll‑out. Develop core program artifacts including program charters, operating models, delivery plans, status reports, and risk/issue logs. Ensure adherence to regulatory, security, and compliance requirements throughout the program lifecycle. Support the rollout of enterprise-level Agentic AI frameworks, standards, best practices, and delivery methodologies.
- Stakeholder Engagement & Change Leadership: Facilitate organizational alignment through interactive workshops, design sessions, and steering committees with business, technology, risk, and compliance leaders. Build strong, collaborative relationships with key business stakeholders to ensure they co‑own the AI solutions and participate in decision‑making throughout development. Communicate program updates, decisions, risks, and outcomes to senior client leadership with clarity and precision.
- Execution, Delivery & Value Realization: Identify cross‑workstream dependencies, proactively manage risks, and remove delivery obstacles using structured issue‑resolution approaches. Implement and monitor key performance indicators and value‑realization metrics to measure Agentic AI ROI and broader program impact.
Preferred Qualifications:
- Program or project management experience delivering large‑scale transformation initiatives within financial services or technology firms.
- Hands-on experience leading large-scale AI, data, or advanced analytics programs.
- Strong understanding of financial‑services operations and related workflows.
- Strong understanding of AI/ML, GenAI, LLMs, data platforms, and cloud architectures.
- Familiarity with MLOps, model governance, data engineering, and AI lifecycle management.
- Proven ability to work effectively across business, technology, risk, and compliance teams.
- Excellent communication and presentation skills, especially with senior stakeholders.
- Expert level experience in program planning, governance, risk management, and reporting.
- Strong analytical skills and the ability to assess processes for AI feasibility and ROI.
- Familiarity with regulatory, security, and compliance considerations for AI solutions.
- Experience producing clear program documentation and artifacts.
- Bachelor’s degree in Business, Technology, or a related field.
About eClerx: eClerx is a leading provider of productized services, bringing together people, technology and domain expertise to amplify business results. The firm provides business process management, automation, and analytics services to a number of Fortune 2000 enterprises, including some of the world’s leading financial services, communications, retail, fashion, media & entertainment, manufacturing, travel & leisure, and technology companies. Incorporated in 2000, eClerx is traded on both the Bombay and National Stock Exchanges of India. The firm employs more than 19,000 people across Australia, Canada, France, Germany, Switzerland, Egypt, India, Italy, Netherlands, Peru, Philippines, Singapore, Thailand, the UK, and the USA.
eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. We are also committed to protecting and safeguarding your personal data.
Agentic AI Transformation Lead in London employer: eClerx
Contact Detail:
eClerx Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Agentic AI Transformation Lead in London
✨Tip Number 1
Network like a pro! Reach out to folks in your industry, especially those already working at eClerx. A friendly chat can open doors and give you insider info on the role.
✨Tip Number 2
Prepare for interviews by diving deep into Agentic AI topics. Brush up on your knowledge of AI/ML and how it applies to financial services. Show us you’re not just a candidate, but a future leader in this space!
✨Tip Number 3
Practice your storytelling skills! Be ready to share specific examples of your past experiences that align with the job description. We want to hear how you've tackled challenges and driven results.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you note can leave a lasting impression. It shows us you’re genuinely interested and professional.
We think you need these skills to ace Agentic AI Transformation Lead in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with AI transformation and project management. We want to see how your skills align with the Agentic AI role, so don’t hold back on showcasing relevant projects!
Showcase Your Communication Skills: Since this role involves engaging with senior stakeholders, it’s crucial to demonstrate your communication prowess. Use clear and concise language in your application to reflect how you can convey complex ideas effectively.
Highlight Relevant Experience: Focus on your past experiences that relate directly to financial services and AI initiatives. We’re looking for evidence of your ability to manage large-scale transformations, so make sure those achievements shine through!
Apply Through Our Website: We encourage you to submit your application through our website for a smoother process. It helps us keep track of your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at eClerx
✨Know Your AI Stuff
Make sure you brush up on your knowledge of Agentic AI, ML, and data platforms. Be ready to discuss how these technologies can drive efficiency and innovation in financial services. The more you know, the better you'll impress the interviewers!
✨Showcase Your Project Management Skills
Prepare examples from your past experiences where you've successfully led large-scale transformation initiatives. Highlight your ability to manage risks, deliver on time, and communicate effectively with stakeholders. This role is all about execution, so let them see your strengths!
✨Understand the Business
Familiarise yourself with the specific operational functions mentioned in the job description, like reconciliations and client onboarding. Being able to speak their language will show that you're not just a techie but also understand the business side of things.
✨Engage and Ask Questions
Interviews are a two-way street! Prepare thoughtful questions about the company's AI strategy and how they envision the role contributing to it. This shows your genuine interest and helps you gauge if it's the right fit for you too.
