At a Glance
- Tasks: Lead KYC transition projects and manage multi-location teams to ensure compliance.
- Company: Join a dynamic team at eClerx, a leader in customer operations.
- Benefits: Full-time role with competitive salary and opportunities for growth.
- Other info: Be part of an inclusive workplace that values diversity and personal data protection.
- Why this job: Make a real impact in financial crime compliance while developing your leadership skills.
- Qualifications: Project management experience and fluency in Spanish are essential.
The predicted salary is between 75000 - 85000 £ per year.
Job Summary
We are seeking a Project Manager or Team Lead to oversee KYC transitions and lead delivery teams across geographies.
Prior exposure to FCC frameworks and KYC regulations is highly desirable.
This role includes planning, execution, stakeholder management, and issue resolution.
- Type : Full-time (On-site)
- Department : Customer Operations
Responsibilities
- Drive end-to-end execution of KYC transition projects ensuring regulatory compliance and delivery readiness
- Create and maintain project plans, RAID logs, and status reports
- Manage and lead multi-location teams of KYC analysts and outreach staff
- Coordinate with FCC, compliance, technology, and client teams
- Monitor and proactively manage project risks, issues, and dependencies
- Ensure delivery milestones and SLAs are consistently met
- Drive process improvements and standardization across teams and geographies
- Eligibility Requirements
- Experience in project management or transition.
- Proficiency in Spanish (spoken and written) is required.
- Strong understanding of Global KYC / AML Requirements and FCC (Financial Crime Compliance) regulations
- Experience managing outreach and screening processes (sanctions, PEP, adverse media)
- Proven leadership and stakeholder management skills.
- Experience with Agile or hybrid delivery models.
- Excellent communication and problem-solving capabilities.
Equal Opportunity e Clerx is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
We are also committed to protecting and safeguarding your personal data.
Please find our policy here.
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KYC Team lead - Spanish speaking employer: eClerx
At eClerx, we pride ourselves on being an exceptional employer, particularly for our KYC Team Lead role in London. Our vibrant work culture fosters collaboration and innovation, while our commitment to employee growth ensures that you will have ample opportunities to develop your skills and advance your career. With a focus on regulatory compliance and a diverse team, you will be part of a meaningful mission that makes a real impact in the financial sector.
