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For Companies At a Glance
- Tasks: Engage with Japanese-speaking clients and assist them through the onboarding process.
- Company: Dynamic financial services firm in Singapore with a focus on client relations.
- Benefits: Comprehensive training, career growth opportunities, and exposure to global financial markets.
- Why this job: Kickstart your career in finance while using your Japanese language skills.
- Qualifications: Fluent in Japanese with a client-first mindset; fresh graduates welcome!
- Other info: Join a supportive team and make a real impact in client outreach.
The predicted salary is between 25000 - 35000 £ per year.
Location: Singapore
Vertical: Financial Markets
Role Overview
As a Junior Client Outreach Specialist, you will be part of the front‑line Client Outreach & Onboarding team, serving as a vital link between the firm and our Japanese‑speaking clients. This is an entry‑level position designed for individuals who are detail‑oriented, possess exceptional Japanese language skills, and are eager to develop a career in financial services and client relations.
Key Responsibilities
- Client Communication: Act as a primary point of contact outreach for Japanese‑speaking clients, assisting them through the onboarding journey via email and phone.
- KYC Documentation: Assist in the collection and initial review of Know Your Customer (KYC) documents, ensuring they meet regulatory and internal standards.
- Data Integrity: Accurately update client profiles and tracking systems to ensure all onboarding stages are documented and compliant.
- Problem Solving: Collaborate with internal compliance and legal teams to resolve basic documentation discrepancies and streamline the client experience.
- Translation Support: Assist in translating or verifying business documents from Japanese to English (and vice versa) to support the onboarding process.
Required Qualifications
- Language Proficiency (Mandatory): High proficiency in Japanese (JLPT N1 or N2 equivalent) to communicate effectively with native speakers and interpret Japanese business documents.
- Experience: We are open to anyone who is confident in speaking Japanese in a business setting and has any client‑facing experience. Fresh graduates with a strong interest in financial markets are encouraged to apply.
- Communication: Strong interpersonal skills with a "client‑first" mindset. Previous experience in a client‑facing role (e.g., internships, retail, or hospitality) is a significant advantage.
- Attention to Detail: Ability to handle sensitive data with high accuracy and maintain confidentiality.
- Education: Bachelor’s degree in Business, Finance, Linguistics, or a related field.
What We Offer
- Comprehensive training on KYC regulations and financial market operations.
- Exposure to global financial institutions and large‑scale client management.
- A structured career path with opportunities to move into senior specialist or lead roles.
Junior Client Outreach Specialist – Corporate Banking (Japanese Speaking) in Penarth employer: ECLERX PRIVATE LIMITED
Contact Detail:
ECLERX PRIVATE LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Client Outreach Specialist – Corporate Banking (Japanese Speaking) in Penarth
✨Tip Number 1
Network like a pro! Reach out to professionals in the financial services sector, especially those who work with Japanese clients. Use platforms like LinkedIn to connect and engage with them; you never know who might have a lead on your dream job!
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers or during networking events, be ready to talk about your skills and experiences confidently. Tailor your message to highlight your Japanese language proficiency and client-facing experience.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After meeting someone or applying for a position, send a quick thank-you email or a message expressing your continued interest. It shows initiative and keeps you on their radar.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications and updates!
We think you need these skills to ace Junior Client Outreach Specialist – Corporate Banking (Japanese Speaking) in Penarth
Some tips for your application 🫡
Show Off Your Language Skills: Since this role is all about connecting with Japanese-speaking clients, make sure to highlight your Japanese language proficiency. Use specific examples of how you've used your language skills in previous roles or experiences.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the key responsibilities and qualifications mentioned in the job description. We want to see how you fit into our team!
Be Detail-Oriented: Attention to detail is crucial for this position. When filling out your application, double-check for any typos or errors. Show us that you can handle sensitive data accurately right from the start!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at ECLERX PRIVATE LIMITED
✨Master Your Japanese
Since this role requires exceptional Japanese language skills, make sure to brush up on your business vocabulary and phrases. Practise speaking and writing in Japanese to ensure you can communicate effectively with clients during the interview.
✨Know Your KYC
Familiarise yourself with the basics of Know Your Customer (KYC) regulations. Understanding what KYC entails will not only impress your interviewers but also show that you're serious about the role and ready to contribute from day one.
✨Showcase Your Client-Facing Experience
Even if you’re a fresh graduate, think about any client-facing experiences you’ve had, whether through internships or part-time jobs. Be prepared to discuss how you handled client interactions and what you learned from those experiences.
✨Demonstrate Attention to Detail
This role demands a keen eye for detail, especially when handling sensitive data. During the interview, share examples of how you've ensured accuracy in your work, whether in academic projects or previous roles, to highlight your suitability for the position.