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For Companies At a Glance
- Tasks: Join our KYC/AML team to support client relationships and ensure compliance.
- Company: eClerx is a leading business process management and analytics company serving Fortune 2000 enterprises.
- Benefits: Enjoy a hybrid work model, diverse culture, and opportunities for growth.
- Why this job: Be a client advocate while working in a collaborative environment focused on seamless service delivery.
- Qualifications: 5+ years in financial services, strong client focus, and AML CDD knowledge required.
- Other info: Fluency in Thai is essential for communicating with clients.
The predicted salary is between 28800 - 43200 £ per year.
Location: Singapore (Hybrid)
Type: Full-time
Vertical: Financial Markets
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Summary
As a member of the KYC/AML Client Outreach Specialist (“COS”) team, you will serve as a support member for the client relationship teams, partnering to meet Anti Money Laundering (AML) Client Due Diligence (CDD) Refresh requirements. As a COS, you will partner with product sales and other banking or markets relationship teams, manage a client refresh population, reach out for key AML/CDD documentation, and act as an escalation point for service or operational challenges that may arise in KYC refresh.
COS analysts act as the primary point of coordination between Banking/Markets and AML Refresh Operations teams to ensure timely and accurate compliance to policy and regulatory requirements in KYC refresh. A COS is the client advocate, helps to simplify client interaction and deliver the most seamless, holistic service relationship across the firm. You will ensure the accuracy of documentation, and screening, obtain approvals from Compliance and Business and complete refresh cases in a timely and accurate manner.
Responsibilities
· Support annual KYC refresh for Banking and Markets clients
· Execute with client perspective while balancing risk to the firm
· Support a culture of teamwork and collaboration focused on goals and delivery
· Adhere to standards for timeliness and accuracy of AML CDD case completion
· Master CDD requirements applicable to the banking clients and guide clients and bank staff in complying with them
· Understand and adopt process recommendations and procedural updates derived from changes to policy, technology adoption and process enhancements
· Coordinate with partners in other regions and LOBs to ensure partnership in global KYC initiatives
· Review the industry group client hierarchy, looking for inactive accounts to be closed, linkage errors within client structures and merge/purge of client entities
· Assist in tracking both Annual refresh population and other KYC related populations in partnership with coverage team
· Ability to communicate in Thai with Thai clients for business purposes
Eligibility Requirements
· 5+ years of experience in financial services preferably with banks
· Previous experience in client facing roles and must demonstrate a strong client focus
· Experience with AML CDD policy standards and industry practices in AML CDD
· Understanding of the operational aspects of products and services used by Banking clients
· Proven stakeholder relationship/influence management skills to achieve swift adoption through close partnerships
· The ability to find ways of solving or pre-empting problems
· Understands and respects cultural differences
· Bachelor’s degree
· AML CDD knowledge for legal entities in and across multiple global jurisdiction
About EClerx
eClerx provides business process management, analytics, and automation services to a number of Fortune 2000 enterprises, including some of the world\’s leading companies across financial services, cable & telecom, retail, fashion, media & entertainment, manufacturing, travel & leisure, software and high-tech. Incorporated in 2000, eClerx is one of India\’s leading process management and data analytics companies and is today traded on both the Bombay and National Stock Exchanges of India. eClerx employs 17,000+ people across its global sites in the US, Canada, UK, Australia, Italy, Germany, Switzerland, Dubai and Singapore, along with its delivery centers in India and Thailand. For more information, visit https://jobbio.com/eclerx .
eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. We are also committed to protecting and safeguarding your personal data. Please find our policy here .
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KYC Analyst (Thai Speaking) employer: ECLERX PRIVATE LIMITED
Contact Detail:
ECLERX PRIVATE LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land KYC Analyst (Thai Speaking)
✨Tip Number 1
Familiarise yourself with the specific KYC and AML regulations relevant to the financial services industry in Singapore. Understanding local compliance requirements will not only boost your confidence during interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Leverage your Thai language skills by highlighting any previous experiences where you successfully communicated with clients in Thai. This will show your potential employer that you can effectively engage with their Thai-speaking clientele, which is a key requirement for this position.
✨Tip Number 3
Network with professionals already working in KYC or AML roles within the financial sector. Attend industry events or join relevant online forums to gain insights and make connections that could lead to referrals or recommendations for the job.
✨Tip Number 4
Prepare for potential interview questions by practising how you would handle specific scenarios related to client due diligence and compliance challenges. Being able to articulate your problem-solving approach will set you apart from other candidates.
We think you need these skills to ace KYC Analyst (Thai Speaking)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a KYC Analyst. Familiarise yourself with AML CDD requirements and how they apply to banking clients, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasise your 5+ years of experience in financial services, particularly in client-facing roles. Mention any specific experience you have with AML CDD policies and practices.
Showcase Language Skills: Since the role requires communication in Thai, be sure to highlight your proficiency in the language. Include any relevant experiences where you used Thai in a professional context.
Tailor Your Application: Customise your CV and cover letter to reflect the specific requirements mentioned in the job description. Use keywords from the listing to demonstrate that you are a perfect fit for the position.
How to prepare for a job interview at ECLERX PRIVATE LIMITED
✨Understand KYC and AML Fundamentals
Make sure you have a solid grasp of KYC (Know Your Customer) and AML (Anti Money Laundering) principles. Be prepared to discuss how these concepts apply to the role and share examples from your past experience that demonstrate your understanding.
✨Showcase Client-Facing Experience
Since this role involves significant client interaction, highlight your previous client-facing roles. Share specific instances where you successfully managed client relationships or resolved issues, showcasing your strong client focus.
✨Demonstrate Cultural Awareness
Given the need to communicate in Thai, be ready to discuss your understanding of cultural differences and how they impact client interactions. This will show your potential employer that you can effectively engage with diverse clients.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle operational challenges. Think of examples where you pre-empted problems or collaborated with teams to achieve goals, as this aligns with the teamwork culture they value.
