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For Companies At a Glance
- Tasks: Join our KYC/AML team to support client relationships and ensure compliance.
- Company: eClerx is a leading business process management and analytics company serving Fortune 2000 enterprises.
- Benefits: Enjoy a hybrid work model, diverse culture, and opportunities for growth.
- Why this job: Be a client advocate while working in a collaborative environment focused on seamless service.
- Qualifications: 2-5 years in financial services, strong client focus, and AML CDD knowledge required.
- Other info: Fluency in Japanese is essential for communicating with clients.
The predicted salary is between 28800 - 43200 £ per year.
Location: Singapore (Hybrid)
Type: Full-time
Vertical: Financial Markets
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Summary
As a member of the KYC/AML Client Outreach Specialist (“COS”) team, you will serve as a support member for the client relationship teams, partnering to meet Anti Money Laundering (AML) Client Due Diligence (CDD) Refresh requirements. As a COS, you will partner with product sales and other banking or markets relationship teams, manage a client refresh population, reach out for key AML/CDD documentation, and act as an escalation point for service or operational challenges that may arise in KYC refresh.
COS analysts act as the primary point of coordination between Banking/Markets and AML Refresh Operations teams to ensure timely and accurate compliance to policy and regulatory requirements in KYC refresh. A COS is the client advocate, helps to simplify client interaction and deliver the most seamless, holistic service relationship across the firm. You will ensure the accuracy of documentation, and screening, obtain approvals from Compliance and Business and complete refresh cases in a timely and accurate manner.
Responsibilities
· Support annual KYC refresh for Banking and Markets clients
· Execute with client perspective while balancing risk to the firm
· Support a culture of teamwork and collaboration focused on goals and delivery
· Adhere to standards for timeliness and accuracy of AML CDD case completion
· Master CDD requirements applicable to the banking clients and guide clients and bank staff in complying with them
· Understand and adopt process recommendations and procedural updates derived from changes to policy, technology adoption and process enhancements
· Coordinate with partners in other regions and LOBs to ensure partnership in global KYC initiatives
· Review the industry group client hierarchy, looking for inactive accounts to be closed, linkage errors within client structures and merge/purge of client entities
· Assist in tracking both Annual refresh population and other KYC related populations in partnership with coverage team
· Ability to communicate in Japanese with Japanese clients for business purposes
Eligibility Requirements
· 2- 5+ years of experience in financial services preferably with banks
· Previous experience in client facing roles and must demonstrate a strong client focus
· Experience with AML CDD policy standards and industry practices in AML CDD
· Understanding of the operational aspects of products and services used by Banking clients
· Proven stakeholder relationship/influence management skills to achieve swift adoption through close partnerships
· The ability to find ways of solving or pre-empting problems
· Understands and respects cultural differences
· Bachelor’s degree
· AML CDD knowledge for legal entities in and across multiple global jurisdiction
About EClerx
eClerx provides business process management, analytics, and automation services to a number of Fortune 2000 enterprises, including some of the world\’s leading companies across financial services, cable & telecom, retail, fashion, media & entertainment, manufacturing, travel & leisure, software and high-tech. Incorporated in 2000, eClerx is one of India\’s leading process management and data analytics companies and is today traded on both the Bombay and National Stock Exchanges of India. eClerx employs 17,000+ people across its global sites in the US, Canada, UK, Australia, Italy, Germany, Switzerland, Dubai and Singapore, along with its delivery centers in India and Thailand. For more information, visit https://jobbio.com/eclerx .
eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. We are also committed to protecting and safeguarding your personal data. Please find our policy here .
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KYC Analyst (Japanese Speaking) employer: ECLERX PRIVATE LIMITED
Contact Detail:
ECLERX PRIVATE LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land KYC Analyst (Japanese Speaking)
✨Tip Number 1
Familiarise yourself with the specific KYC and AML regulations relevant to the financial services industry in Singapore. Understanding local compliance requirements will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Brush up on your Japanese language skills, especially in a business context. Being able to communicate effectively with Japanese clients is crucial for this role, so practice common phrases and terminology used in KYC processes.
✨Tip Number 3
Network with professionals already working in KYC or AML roles within financial institutions. Attend industry events or join online forums to gain insights and potentially get referrals that could help you land the job.
✨Tip Number 4
Showcase your client-facing experience during interviews by preparing examples of how you've successfully managed client relationships in the past. Highlight your ability to balance client needs with regulatory requirements, as this is key for the KYC Analyst position.
We think you need these skills to ace KYC Analyst (Japanese Speaking)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a KYC Analyst. Familiarise yourself with AML CDD requirements and how they apply to banking clients, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in financial services, particularly in client-facing roles. Mention any specific experience you have with AML CDD policies and practices, as this is crucial for the role.
Showcase Language Skills: Since the position requires communication in Japanese, be sure to highlight your language proficiency. Include any relevant certifications or experiences that demonstrate your ability to communicate effectively with Japanese clients.
Tailor Your Application: Customise your CV and cover letter to reflect the specific requirements mentioned in the job description. Use keywords from the job listing to ensure your application stands out and aligns with what the company is looking for.
How to prepare for a job interview at ECLERX PRIVATE LIMITED
✨Understand KYC and AML Fundamentals
Make sure you have a solid grasp of KYC (Know Your Customer) and AML (Anti Money Laundering) principles. Be prepared to discuss how these concepts apply to the role and share any relevant experiences you've had in previous positions.
✨Showcase Your Client-Facing Skills
Since this role involves significant interaction with clients, highlight your experience in client-facing roles. Share examples of how you've successfully managed client relationships and resolved issues in the past.
✨Demonstrate Cultural Awareness
Given the need to communicate in Japanese, it's essential to show your understanding of cultural differences. Be ready to discuss how you’ve navigated cultural nuances in previous roles and how you can apply that knowledge in this position.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and decision-making skills. Think of specific situations where you had to balance risk and client needs, and be ready to explain your thought process.
