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- Tasks: Help customers plan their dream holidays and manage bookings with a friendly touch.
- Company: A well-respected travel organisation with a focus on customer satisfaction.
- Benefits: Competitive pay, travel perks, and a supportive team environment.
- Other info: Great opportunity for career growth in the travel industry.
- Why this job: Join a passionate team and turn travel dreams into reality for others.
- Qualifications: Strong communication skills, attention to detail, and a love for travel.
The predicted salary is between 25000 - 32000 £ per year.
Our client, a highly regarded and long-established organisation, is looking to welcome a Travel Consultant into their busy, customer-focused team. This position sits within an in-house travel team, supporting a loyal and engaged member base with holiday bookings and related enquiries. It’s an ideal opportunity for someone who enjoys delivering excellent service and being part of a collaborative environment.
The role will involve:
- Handling inbound customer calls with a professional, friendly approach
- Managing enquiries across both phone and email channels
- Tailoring accommodation and travel bookings to suit individual needs
- Supporting customers throughout the full booking journey
- Maintaining accurate records with a strong eye for detail
- Building product knowledge through ongoing training and teamwork
- Assisting with general administration where required
We’re keen to speak with individuals who have:
- A confident and professional telephone manner
- Strong written and verbal communication skills
- Good organisational ability and attention to detail
- A positive, team-oriented mindset
- Solid IT skills and the ability to pick up new systems quickly
- A passion for travel is essential!
If this sounds like the right next step for you, please contact Liam for more information or click apply now. We aim to respond to every applicant.
Travel Consultant in Suffolk employer: Eclectic Recruitment
Contact Detail:
Eclectic Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Consultant in Suffolk
✨Tip Number 1
Get to know the company! Research their values, mission, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your phone skills! Since you'll be handling inbound calls, it’s crucial to sound confident and friendly. Try role-playing with a friend to get comfortable with common customer queries.
✨Tip Number 3
Show off your passion for travel! Share your own travel experiences during interviews or calls. It’ll not only make you relatable but also demonstrate your enthusiasm for the role.
✨Tip Number 4
Don’t forget to follow up! After your interview or any interaction, send a quick thank-you email. It shows professionalism and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Travel Consultant in Suffolk
Some tips for your application 🫡
Show Your Passion for Travel: When writing your application, let your love for travel shine through! Share your personal experiences and how they’ve shaped your desire to help others plan their perfect trips. We want to see that enthusiasm!
Tailor Your Application: Make sure to customise your application to highlight the skills mentioned in the job description. Whether it’s your strong communication skills or attention to detail, we want to see how you fit into our team!
Be Professional Yet Friendly: Since this role involves handling customer calls, your written application should reflect a professional yet approachable tone. Show us that you can balance professionalism with a friendly attitude – it’s key in our customer-focused environment!
Check Your Details: Before hitting send, double-check your application for any typos or errors. Attention to detail is crucial in this role, and we’d love to see that you can maintain accuracy in your written communication too!
How to prepare for a job interview at Eclectic Recruitment
✨Know Your Travel Stuff
Brush up on your travel knowledge before the interview. Familiarise yourself with popular destinations, accommodation options, and current travel trends. This will not only impress your interviewers but also show your passion for the industry.
✨Practice Your Communication Skills
Since the role involves handling customer calls and emails, practice articulating your thoughts clearly and professionally. You could even role-play with a friend to simulate common customer scenarios. This will help you feel more confident during the actual interview.
✨Show Off Your Organisational Skills
Be prepared to discuss how you manage your time and keep track of details. Think of examples from past experiences where your organisational skills made a difference. This will demonstrate that you can handle the busy environment of a travel consultant.
✨Emphasise Teamwork
Since this position is all about collaboration, be ready to share examples of how you've worked effectively in a team. Highlight your positive mindset and willingness to support colleagues, as this will resonate well with the company's values.