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For Companies At a Glance
- Tasks: Handle customer calls, process requests, and support the team with admin duties.
- Company: A friendly, family-feel business in Newmarket.
- Benefits: Full training provided, supportive team, and a professional office environment.
- Other info: Equal opportunities employer welcoming applications from all backgrounds.
- Why this job: Step up from retail or hospitality into a rewarding customer service role.
- Qualifications: No prior office experience needed; just a positive attitude and willingness to learn.
We’re delighted to be partnering exclusively with a fantastic, family-feel business based in Newmarket, who are looking to add a Customer Service Assistant to their friendly and supportive team as soon as possible. This is an excellent opportunity for somebody looking to take the next step from a retail or hospitality background into a professional office environment.
Main Duties:
- Handling incoming customer calls and enquiries
- Processing customer requests accurately and efficiently
- Developing strong product knowledge
- Updating and maintaining the CRM system
- Supporting the wider team with administrative duties
The Successful Candidate Will:
- Enjoy working in a customer-focused environment
- Be a strong team player
- Have excellent attention to detail
- Possess good IT skills
- Have a positive, proactive attitude
Previous office experience is not essential — full training will be provided for the right person with a great attitude and willingness to learn.
Eclectic Recruitment is an equal opportunities employer and welcomes applications from all suitably qualified individuals. We endeavour to respond to every candidate. However, if you have not heard from us within 10 days, please assume that on this occasion your application has been unsuccessful or the position has now been filled. Please feel free to contact our office to discuss other opportunities.
Customer Service Executive in Newmarket employer: Eclectic Recruitment
Contact Detail:
Eclectic Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Executive in Newmarket
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on their values and culture. This will help you connect with the team and show that you're genuinely interested in being part of their family-feel business.
✨Tip Number 2
Practice your customer service skills! Think about scenarios you might face in the role and how you'd handle them. Being able to demonstrate your problem-solving abilities will really impress the hiring team.
✨Tip Number 3
Show off your teamwork spirit! Be ready to share examples of how you've worked well with others in previous roles, whether in retail or hospitality. They want to see that you can fit into their supportive team.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note expressing your appreciation for the opportunity. It’s a nice touch that keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Customer Service Executive in Newmarket
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight any experience you have in customer service, even if it's from retail or hospitality. We want to see how your background can translate into this new role, so share specific examples of how you've handled customer enquiries or resolved issues.
Tailor Your Application: Take a moment to customise your application for this specific role. Mention the company by name and refer to the job description. We love seeing candidates who take the time to connect their skills with what we’re looking for!
Be Positive and Proactive: Your attitude matters! In your application, let us know about times when you've gone above and beyond to help customers or support your team. We’re all about that positive vibe, so show us your enthusiasm for the role!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our friendly team!
How to prepare for a job interview at Eclectic Recruitment
✨Know Your Stuff
Before the interview, make sure you brush up on the company's products and services. Understanding what they offer will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Skills
Think of examples from your retail or hospitality experience where you provided excellent customer service. Be ready to share these stories during the interview to demonstrate your ability to handle customer enquiries effectively.
✨Be a Team Player
Since this role involves working closely with others, highlight your teamwork skills. Prepare to discuss how you've collaborated with colleagues in the past and how you can contribute to a supportive team environment.
✨Stay Positive and Proactive
Your attitude matters! Approach the interview with enthusiasm and a willingness to learn. Employers love candidates who are eager to grow and take on new challenges, so let your positive energy shine through.