We are delighted to be supporting one of our clients based near Ruislip in their search for an experienced and commercially minded Head of Operations. You will lead operational excellence whilst being responsible for driving performance, developing robust processes and embedding a culture of accountability, continuous improvement and innovation. You will be responsible for challenging established ways of working, identifying opportunities for transformation and delivering measurable improvements across efficiency, productivity and business performance. Develop and implement operational strategies aligned with business growth and organisational objectives. • Establish robust processes, controls, governance frameworks and performance measures across the business. • Oversee day-to-day operations, resources, budgets, compliance and operational risk while driving sustainable business improvements. Proven experience in a senior operational leadership position, such as Head of Operations or a similar role. • A strong track record of delivering operational transformation, process improvement and organisational change. • Experience implementing AI, automation and technology-led improvements within a business environment. • Strong commercial awareness and financial acumen, with the ability to translate business objectives into measurable operational outcomes. • Degree-level qualification in Business, Operations Management, Engineering, Technology or a related discipline. An MBA or postgraduate qualification would be advantageous. This role would suit an innovative and commercially focused operational leader who enjoys challenging traditional approaches and using technology to improve business performance. If you are an experienced operations leader with a strong interest in AI, technology and continuous improvement, we would be keen to hear from you. Please call the office or send an email to discuss other potential opportunities.
Operations and Development Executive in London employer: Eclectic Recruitment
As a Customer Support Analyst in Cambridge, you will join a well-established business that values its employees and fosters a supportive work culture. With competitive salaries and opportunities for professional growth, the company encourages continuous learning and development while providing a collaborative environment where your contributions are recognised. Enjoy the benefits of working in a vibrant city, with a focus on employee well-being and a commitment to delivering exceptional customer service.
