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For Companies At a Glance
- Tasks: Provide IT support, troubleshoot issues, and manage IT projects.
- Company: Join a cutting-edge tech company in Cambridge.
- Benefits: Full-time, permanent position with opportunities for growth.
- Why this job: Be part of an innovative team and enhance your IT skills.
- Qualifications: Experience in IT support or relevant education required.
- Other info: Contact Sam ASAP to apply or discuss other positions.
The predicted salary is between 28800 - 43200 £ per year.
We are delighted to be working with this cutting-edge technology company in their pursuit of a IT Support Technician to join their team on a full time, permanent basis in Cambridge. Key responsibilities will include: Providing support to a range of employees and customers Contribute to developing and supporting the IT systems Diagnosing issues with hardware and software Assist in undertaking a range of IT projects Stock management of IT equipment Educating users on best practices and Working with an outsourced support team on escalated issues The successful candidate will have: Experience in similar role or relevant education in IT or computing Knowledge of Windows and Mac OS Excellent fundamental IT skills Excellent troubleshooting abilities Strong communication skills Excellent attention to detail and organisational skills If this role looks like your next challenge, please contact Sam ASAP or apply via this advert!We endeavour to reply to every candidate, every time but if you haven’t heard back within 10 days, please understand that you have unfortunately been unsuccessful for this position, or the position has been filled. Please call the office or send an email to discuss other potential positions. …
IT Support Technician employer: Eclectic Recruitment
Contact Detail:
Eclectic Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Technician
✨Tip Number 1
Familiarize yourself with the specific IT systems and tools used by the company. Research their technology stack and be prepared to discuss how your experience aligns with their needs during the interview.
✨Tip Number 2
Brush up on your troubleshooting skills, especially for both Windows and Mac OS. Be ready to provide examples of past issues you've resolved and how you approached those challenges.
✨Tip Number 3
Highlight your communication skills in your interactions with us. Since the role involves educating users and working with an outsourced support team, demonstrating your ability to convey technical information clearly will set you apart.
✨Tip Number 4
Showcase your attention to detail and organizational skills by preparing questions about their stock management processes. This will demonstrate your proactive approach and genuine interest in the role.
We think you need these skills to ace IT Support Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support, including any specific roles or projects that demonstrate your troubleshooting abilities and knowledge of Windows and Mac OS.
Craft a Strong Cover Letter: Write a cover letter that showcases your communication skills and attention to detail. Mention how your background aligns with the responsibilities listed in the job description, such as supporting employees and managing IT equipment.
Showcase Your Technical Skills: In your application, emphasize your fundamental IT skills and any relevant certifications or education in IT or computing. Be specific about your experience with diagnosing hardware and software issues.
Follow Up: After submitting your application through our website, consider sending a brief follow-up email to express your continued interest in the position. This can help keep you on their radar.
How to prepare for a job interview at Eclectic Recruitment
✨Showcase Your Technical Skills
Be prepared to discuss your experience with both Windows and Mac OS. Highlight specific examples where you've successfully diagnosed and resolved hardware or software issues.
✨Demonstrate Strong Communication
Since the role involves educating users on best practices, practice explaining technical concepts in simple terms. This will show your ability to communicate effectively with non-technical staff.
✨Prepare for Troubleshooting Scenarios
Anticipate questions that involve troubleshooting common IT problems. Think through your approach to diagnosing issues and be ready to walk the interviewer through your thought process.
✨Emphasize Attention to Detail
Discuss how your attention to detail has helped you in previous roles, especially in stock management of IT equipment or during project support. Provide concrete examples to illustrate your point.
