At a Glance
- Tasks: Provide top-notch customer service and coordinate appointments for the sales team.
- Company: Established manufacturing company with a strong reputation.
- Benefits: Competitive salary, supportive team environment, and career development opportunities.
- Other info: Fast-paced role with opportunities for growth in a supportive workplace.
- Why this job: Join a dynamic team and enhance your customer service skills while making a real impact.
- Qualifications: Strong customer service experience and excellent organisational skills required.
The predicted salary is between 26000 - 28000 £ per year.
Location: Outskirts of Royston
Salary: £26,000 – £28,000
Contract: 12-month FTC
Our client is a well-established manufacturing company based on the outskirts of Royston. They are looking to recruit an Internal Sales Coordinator to join their team on a full-time, fixed-term basis to provide maternity cover (12 months). This is a varied and fast-paced role, ideal for someone with strong customer service and coordination experience.
A key aspect of the role will involve arranging appointments for the external sales team, so excellent diary management skills and a solid understanding of UK geography are essential.
Main duties will include:
- Answering customer enquiries via telephone and email
- Delivering excellent customer service and building strong client relationships
- Scheduling and coordinating appointments for the external sales team across the UK
- Managing diaries to ensure efficient route planning and appointment allocation
- Promoting new products through outbound calls and email campaigns
- Providing customers with technical product information and advice
- Responding to customer queries promptly and professionally
- Accurately processing customer information and maintaining internal systems
- Providing general sales administration support
We think you need these skills to ace Customer Service Coordinator
Customer Service Skills
Diary Management
UK Geography Knowledge
Appointment Scheduling
Communication Skills
Relationship Building
Technical Product Knowledge
