At a Glance
- Tasks: Manage customer accounts and support cash flow while building positive client relationships.
- Company: Established organisation in North Cambridge with a supportive finance team.
- Benefits: Office-based role with opportunities for career development in finance.
- Other info: Great chance to enhance your organisational and communication skills in a professional environment.
- Why this job: Join a dynamic team and make a real impact on customer satisfaction and financial success.
- Qualifications: Experience in credit control or strong customer service skills required.
We are working with a well-established organisation based in North Cambridge who are looking to recruit a Credit Controller to join their Accounts team.
This is an office-based position, offering the opportunity to play a key role in managing customer accounts, supporting cash flow and maintaining positive client relationships.
This role would suit someone with previous credit control experience or a strong customer service background, looking to develop their career within a finance environment.
Key responsibilities
- Chase outstanding invoices by telephone, email and letter in line with company procedures.
- Maintain accurate records of all communications and monitor aged debt to identify overdue accounts.
- Investigate payment queries and work with internal teams to resolve invoice disputes.
- Assist with identifying accounts that may require legal action and support the collection process where appropriate.
- Build and maintain positive relationships with clients while providing accurate and timely account administration.
You will have
- Previous experience in credit control or a customer service role with strong communication skills.
- Excellent organisational skills with the ability to manage a varied workload effectively.
- Confident, professional and persistent when dealing with customers by telephone and email.
- Good IT skills, including Microsoft Office. Experience with Sage would be beneficial but is not essential.
- A high level of accuracy and attention to detail, with the ability to work both independently and as part of a team.
Please apply via the advert or contact John Falconer at Eclectic Recruitment for more information.
We endeavour to reply to every candidate, every time, but if you haven't heard back within 10 days, please understand that you have unfortunately been unsuccessful for this position, or the position has been filled.
Please call the office or send an email to discuss other potential opportunities
Credit Controller employer: Eclectic Recruitment
Join a well-established law firm in Luton as the Head of Family Law, where you will lead a dynamic team and have the opportunity to shape the future of family law practice. With a competitive salary, a strong focus on career progression, and a supportive work culture that values collaboration and innovation, this role offers a meaningful and rewarding career path for experienced professionals. Embrace the chance to develop your skills while making a significant impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Eclectic Recruitment. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Eclectic Recruitment.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Eclectic Recruitment's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Eclectic Recruitment
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Eclectic Recruitment.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Eclectic Recruitment will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Eclectic Recruitment employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
