At a Glance
- Tasks: Manage and grow customer accounts while building strong relationships.
- Company: A thriving business in the industrial/manufacturing sector.
- Benefits: Full-time, permanent role with opportunities for impact and growth.
- Other info: Join a dynamic team and enjoy a proactive, results-focused environment.
- Why this job: Make a real difference by driving results and spotting new opportunities.
- Qualifications: Experience in account management and strong communication skills.
The predicted salary is between 40000 - 50000 £ per year.
Our client, a growing and highly successful business within the industrial/manufacturing sector, is looking to appoint an ambitious Strategic Account Manager to join their commercial team on a full-time, permanent basis. This is a high-impact role focused on managing and growing an established portfolio of UK and Ireland customers. You will be responsible for protecting existing revenue, building strong long-term relationships, and identifying new opportunities to increase profitable growth. This is not a passive account management role – it requires a proactive, commercially minded individual who enjoys building relationships, spotting opportunities, and driving results.
Key Responsibilities:
- Manage a portfolio of established customer accounts across the UK & Ireland
- Build strong relationships with multiple stakeholders within customer organisations
- Conduct regular account reviews and proactive customer contact
- Identify opportunities for upselling, cross-selling and new applications
- Protect existing revenue by identifying risks and preventing churn
- Create and manage customer growth plans and commercial proposals
- Maintain accurate CRM records, forecasts and pipeline activity
- Work closely with internal sales, customer service and operational teams
- Support onboarding of new customers and ensure smooth handovers
The Successful Candidate:
- Previous experience in Account Management, Key Accounts or Client Growth roles
- Proven ability to retain and grow customer accounts
- Strong commercial awareness and confidence negotiating with customers
- Excellent communication and relationship-building skills
- Highly organised with the ability to manage multiple priorities
- CRM experience (HubSpot, Salesforce or similar)
- Proactive, driven and results-focused approach
- Experience within manufacturing, construction or technical products would be advantageous
If you are a commercially focused Account Manager looking for a role where you can genuinely make an impact, we would love to hear from you. If this role looks like the new challenge that you are looking for please apply via the advert or contact Emma at Eclectic Recruitment.
We endeavour to reply to every candidate, every time but if you haven’t heard back within 10 days please understand that you have unfortunately been unsuccessful for this position or the position has been filled. Please call the office or send an email to discuss other potential positions.
Strategic Account Manager in Cambridge employer: Eclectic Recruitment
Join a dynamic and rapidly expanding company in the industrial/manufacturing sector, where your role as a Strategic Account Manager will be pivotal in driving growth and fostering long-term relationships with clients across the UK and Ireland. With a strong emphasis on employee development, a collaborative work culture, and the opportunity to make a tangible impact, this position offers not just a job, but a rewarding career path in a supportive environment that values proactive and results-driven individuals.
StudySmarter Expert Advice🤫
We think this is how you could land Strategic Account Manager in Cambridge
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on LinkedIn, and don’t be shy about reaching out to potential contacts. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, and think about how your experience aligns with their needs. Practise common interview questions and come up with examples that showcase your skills in account management and relationship building.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to show you were engaged and interested. It’s a simple but effective way to stand out.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications and updates!
We think you need these skills to ace Strategic Account Manager in Cambridge
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Strategic Account Manager role. Highlight your experience in account management and any relevant achievements that showcase your ability to grow customer accounts and build strong relationships.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific examples of how you've successfully managed accounts and driven results in the past.
Showcase Your Commercial Awareness:In your application, demonstrate your commercial awareness. Talk about how you've identified opportunities for upselling or cross-selling in previous roles, and how you plan to do the same here at StudySmarter.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Eclectic Recruitment
✨Know Your Accounts
Before the interview, dive deep into the company’s existing customer accounts. Understand their needs, challenges, and how the role of Strategic Account Manager can add value. This will show your proactive approach and genuine interest in the position.
✨Showcase Relationship-Building Skills
Prepare examples of how you've successfully built and maintained relationships in previous roles. Highlight specific instances where your communication skills led to upselling or cross-selling opportunities. This is crucial for a role that focuses on long-term relationships.
✨Demonstrate Commercial Awareness
Brush up on your knowledge of the industrial/manufacturing sector. Be ready to discuss market trends, potential risks, and how you would protect existing revenue while identifying new growth opportunities. This will reflect your commercial mindset.
✨Be Organised and Proactive
Bring along a structured plan or ideas for managing customer accounts effectively. Discuss how you would maintain CRM records and manage multiple priorities. Showing that you have a clear strategy will impress the interviewers and align with their expectations.
