Customer Service Executive in Cambridge

Customer Service Executive in Cambridge

Cambridge Full-Time 25500 Β£ / year On-site
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Customer Service Executive Location: South Cambridge Salary: £25,000-£26,000 Description: We are working on behalf of a highly respected and well-established organisation in South Cambridge who are looking to recruit a Customer Service Executive to join their friendly and professional team. This is a fantastic opportunity for someone who enjoys delivering outstanding customer service and thrives in a fast-paced, office-based environment. Key responsibilities will include: Answering incoming telephone calls and responding to email enquiries Managing queries via an internal ticketing system Accurately recording client data on internal systems Supporting clients with service bookings and appointments Proactively assisting clients with purchasing decisions Supporting the wider team with administrative duties To be successful in this role, you will ideally have: The want to work within an office-based role A confident and professional telephone manner Good written and verbal communication skills Attention to detail IT skills A positive, proactive and team-focused approach If this role looks of interest, please contact Megan. We endeavour to reply to every candidate, but if you haven’t heard from us within 10 days, please assume your application has been unsuccessful on this occasion

Customer Service Executive in Cambridge employer: Eclectic Recruitment

As a Customer Support Analyst in Cambridge, you will join a well-established business that values its employees and fosters a supportive work culture. With competitive salaries and opportunities for professional growth, the company encourages continuous learning and development while providing a collaborative environment where your contributions are recognised. Enjoy the benefits of working in a vibrant city, with a focus on employee well-being and a commitment to delivering exceptional customer service.

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Contact Details:

Eclectic Recruitment Recruitment Team