SOC Shift Leader

A fantastic opportunity has arisen for a SOC Shift Lead to join a secure, multi-national Information Management and Cyber Security function, supporting the protection of critical systems within a 24×7 defence environment.

This role performs the duties of a senior operational SOC lead and reports directly to the SOC Manager, providing continuity, quality assurance, and leadership across rotating analyst teams.

Key Responsibilities:

• Provide live operational oversight across rotating SOC shifts, ensuring continuity, quality, and procedural compliance
• Review, quality assure, and validate analyst triage decisions, case notes, and escalation handling
• Ensure effective and consistent shift handovers through clear communication and robust documentation standards
• Act as a mentor and escalation point for Tier 1 and Tier 2 analysts during live operations
• Support alignment between SOC operations, threat intelligence, and incident response functions
• Capture operational metrics relating to alert handling efficiency, response delays, and quality issues
• Identify procedural gaps and contribute to the improvement of SOC playbooks, SOPs, and workflows
• Assist the incident response function with investigations requiring escalation to embedded internal stakeholders

The ideal candidate would have:

• A strong career background in Cyber Security within an operational SOC environment
• Experience mentoring, coaching, or providing quality assurance to SOC analysts
• The ability to lead by example and uphold standards within high-pressure operational settings
• Excellent written and verbal communication skills for escalation, reporting, and documentation
• A collaborative mindset with the confidence to engage with management, intelligence, and response teams

The ideal candidate must have:

• Broad security awareness across IT, with strong experience in Network Security and Infrastructure
• Working knowledge of Operating Systems and Applications from a security perspective
• Demonstrable understanding of the OSI Reference Model and network communication protocols including DNS, HTTP/S, SSL, SMTP, FTP/S, and LDAP/S
• Hands-on experience with SIEM platforms and/or Network Packet Capture tools
• Eligibility to obtain and maintain UK security clearance

This position offers a comprehensive benefits package, which includes but is not inclusive of:

• Company bonus scheme (based on company performance)
• Annual pay reviews and promotion reviews (based on personal performance)
• Enhanced overtime rates
• Flexi-leave of up to 15 days
• Pension scheme with total contributions of up to 14%
• Subsidised on-site facilities and restaurants
• Free on-site parking
• Excellent career progression, training, and long-term development opportunities

If this role looks like your next challenge, please contact Keelan ASAP or apply via this advert.

Please note that due to the nature of the client’s business, only candidates who currently hold full British Citizenship (without limitations) or Dual Nationality inclusive of British Citizenship will be considered.

We endeavour to reply to every candidate, every time. If you have not heard back within 10 days, please assume you have unfortunately been unsuccessful for this position or that the role has been filled. Please feel free to call the office or send an email to discuss other potential opportunities.