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- Tasks: Handle customer calls, process requests, and support the team with admin tasks.
- Company: A friendly, family-feel business in Newmarket with a supportive culture.
- Benefits: Full training provided, great team environment, and opportunities for growth.
- Other info: Equal opportunities employer welcoming applications from all backgrounds.
- Why this job: Step into a professional office role and make a difference in customer service.
- Qualifications: No prior office experience needed; just a positive attitude and willingness to learn.
The predicted salary is between 22000 - 26000 £ per year.
We are delighted to be partnering exclusively with a fantastic, family-feel business based in Newmarket, who are looking to add a Customer Service Assistant to their friendly and supportive team as soon as possible. This is an excellent opportunity for somebody looking to take the next step from a retail or hospitality background into a professional office environment.
Main Duties:
- Handling incoming customer calls and enquiries
- Processing customer requests accurately and efficiently
- Developing strong product knowledge
- Updating and maintaining the CRM system
- Supporting the wider team with administrative duties
The Successful Candidate Will:
- Enjoy working in a customer-focused environment
- Be a strong team player
- Have excellent attention to detail
- Possess good IT skills
- Have a positive, proactive attitude
- Previous office experience is not essential; full training will be provided for the right person with a great attitude and willingness to learn.
Eclectic Recruitment is an equal opportunities employer and welcomes applications from all suitably qualified individuals. We endeavour to respond to every candidate. However, if you have not heard from us within 10 days, please assume that on this occasion your application has been unsuccessful or the position has now been filled. Please feel free to contact our office to discuss other opportunities.
Customer Service Executive in Newmarket employer: Eclectic Recruitment Ltd
Contact Detail:
Eclectic Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Executive in Newmarket
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in. When you apply through our website, mention something specific about them that excites you.
✨Tip Number 2
Practice your phone skills! Since you'll be handling customer calls, try role-playing with a friend. This will help you feel more confident and ready to impress during the interview.
✨Tip Number 3
Show off your teamwork! Think of examples from your retail or hospitality experience where you worked well with others. We love to see how you can contribute to a friendly team environment.
✨Tip Number 4
Be proactive! If you have questions about the role or the company, don’t hesitate to reach out. It shows your enthusiasm and willingness to learn, which is exactly what they’re looking for!
We think you need these skills to ace Customer Service Executive in Newmarket
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight any experience you have in customer service, even if it’s from retail or hospitality. We want to see how your background can translate into this new role, so don’t be shy about sharing those stories!
Tailor Your Application: Take a moment to read through the job description and match your skills and experiences to what we’re looking for. Personalising your application shows us that you’re genuinely interested in joining our friendly team.
Keep It Clear and Concise: When writing your application, clarity is key! Use straightforward language and keep your sentences short. We appreciate a well-structured application that’s easy to read and gets straight to the point.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Eclectic Recruitment Ltd
✨Know Your Stuff
Before the interview, make sure you brush up on the company's products and services. Understanding what they offer will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Think of examples from your retail or hospitality experience where you went above and beyond for a customer. Be ready to share these stories during the interview to demonstrate your customer-focused attitude.
✨Be a Team Player
Since this role involves working closely with others, highlight your teamwork skills. Share instances where you collaborated effectively with colleagues to achieve a common goal, showing that you can fit into their friendly team.
✨Stay Positive and Proactive
Your attitude can set you apart! Approach the interview with enthusiasm and a willingness to learn. Employers love candidates who are eager to grow and contribute positively to the workplace.