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- Tasks: Handle customer calls, process requests, and support the team with admin tasks.
- Company: A friendly, family-feel business in Newmarket with a supportive culture.
- Benefits: Full training provided, great team environment, and opportunities for growth.
- Other info: Eclectic Recruitment values diversity and responds to all applicants.
- Why this job: Step into a professional office role and make a difference in customer service.
- Qualifications: No prior office experience needed; just a positive attitude and willingness to learn.
The predicted salary is between 22000 - 28000 £ per year.
We are delighted to be partnering exclusively with a fantastic, family-feel business based in Newmarket, who are looking to add a Customer Service Assistant to their friendly and supportive team as soon as possible. This is an excellent opportunity for somebody looking to take the next step from a retail or hospitality background into a professional office environment.
Main Duties:
- Handling incoming customer calls and enquiries
- Processing customer requests accurately and efficiently
- Developing strong product knowledge
- Updating and maintaining the CRM system
- Supporting the wider team with administrative duties
The Successful Candidate Will:
- Enjoy working in a customer-focused environment
- Be a strong team player
- Have excellent attention to detail
- Possess good IT skills
- Have a positive, proactive attitude
- Previous office experience is not essential; full training will be provided for the right person with a great attitude and willingness to learn.
Eclectic Recruitment is an equal opportunities employer and welcomes applications from all suitably qualified individuals. We endeavour to respond to every candidate. However, if you have not heard from us within 10 days, please assume that on this occasion your application has been unsuccessful or the position has now been filled. Please feel free to contact our office to discuss other opportunities.
Locations
Customer Service Executive in Newmarket, Suffolk employer: Eclectic Recruitment Ltd
Contact Detail:
Eclectic Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Executive in Newmarket, Suffolk
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might know someone at the company. A personal connection can make all the difference in landing that Customer Service Executive role.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Since this is a family-feel business, showing that you align with their ethos will help you stand out as a candidate who truly fits in.
✨Tip Number 3
Practice your customer service skills! Think of scenarios where you’ve handled difficult customers or resolved issues effectively. Being able to share these experiences will showcase your proactive attitude and readiness for the role.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email expressing your appreciation for the opportunity can leave a lasting impression and show your enthusiasm for the position.
We think you need these skills to ace Customer Service Executive in Newmarket, Suffolk
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We love seeing a bit of who you are, so don’t be afraid to add a personal touch that reflects your enthusiasm for the role.
Tailor Your Application: Make sure to tailor your application to the job description. Highlight your customer service experience and any relevant skills from your retail or hospitality background that make you a great fit for our team.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read, so avoid long-winded sentences and get straight to the good stuff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity with our friendly team.
How to prepare for a job interview at Eclectic Recruitment Ltd
✨Know Your Stuff
Before the interview, make sure you brush up on the company's products and services. Understanding what they offer will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Think of specific examples from your retail or hospitality experience where you went above and beyond for a customer. Be ready to share these stories during the interview to demonstrate your customer-focused attitude.
✨Be a Team Player
Since this role involves working within a supportive team, highlight your ability to collaborate with others. Share instances where you successfully worked as part of a team to achieve a common goal.
✨Ask Questions
Prepare a few thoughtful questions about the company culture or the team you'll be working with. This shows your enthusiasm for the position and helps you determine if it's the right fit for you.