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- Tasks: Support users with legal applications and deliver training to enhance their tech skills.
- Company: Top 150 UK law firm known for its collaborative culture and investment in technology.
- Benefits: Enjoy hybrid working, ongoing training, and a competitive benefits package.
- Other info: Great career growth opportunities in a supportive environment.
- Why this job: Join a dynamic team and make a real impact in the legal tech space.
- Qualifications: Experience in IT support or legal roles, with strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
We are currently working with a highly regarded Top 150 UK law firm looking to recruit an Application Support Specialist into their growing IT and business support function based in Alconbury. This is an excellent opportunity for someone with either an IT support background or experience within the legal sector — such as a Legal Secretary, Legal Assistant, or Junior Paralegal — who enjoys systems, training, and helping colleagues get the best out of technology. The firm is known for its collaborative culture, strong staff retention, and continued investment in legal technology and operational improvement.
The role will involve supporting users across a range of legal and business applications while acting as a key point of contact for training, guidance, and system support.
Benefits include:
- Hybrid working flexibility.
- Supportive and collaborative working culture.
- Ongoing training and development opportunities.
- Exposure to modern legal technology and systems projects.
- Competitive benefits package.
Typical duties for the role will include:
- Providing first-line and second-line support across legal and business systems.
- Assisting users with application queries and troubleshooting issues.
- Delivering one-to-one and group training sessions to staff across the firm.
- Explaining processes and system functionality clearly to non-technical users.
- Producing training materials, user guides, and process documentation.
- Supporting onboarding and induction training for new starters.
- Liaising with software providers and internal stakeholders to resolve issues.
- Assisting with system upgrades, testing, and implementation projects.
- Identifying opportunities to improve processes and user experience.
The successful candidate will have:
- Previous experience within IT support, application support, or a legal support environment.
- Strong communication and interpersonal skills.
- Confidence delivering training and supporting users at all levels.
- A proactive and solutions-focused approach.
- Strong organisational skills and attention to detail.
- Experience working within a professional services or legal environment would be advantageous.
If this role looks like the new challenge that you are looking for, please apply via the advert or contact us directly for a confidential discussion.
Legal Support employer: Eclectic Recruitment Ltd
Contact Detail:
Eclectic Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Legal Support
✨Tip Number 1
Network like a pro! Reach out to your connections in the legal and IT sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research the firm’s culture and values, especially their focus on collaboration and technology. Think of examples from your past experiences that showcase your skills in training and support.
✨Tip Number 3
Show off your tech-savvy side! Be ready to discuss any relevant software or systems you’ve worked with. Highlight how you’ve helped colleagues troubleshoot issues or improve their user experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love hearing from candidates who are genuinely excited about joining our team!
We think you need these skills to ace Legal Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the job description. Highlight any IT support or legal experience you have, and don’t forget to mention your communication skills and training abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about this role and how your background makes you a perfect fit. Keep it friendly and professional, just like we do at StudySmarter.
Show Off Your Tech Savvy: Since this role involves supporting legal and business applications, make sure to mention any relevant tech skills or experiences. We love candidates who can help others get the best out of technology!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Eclectic Recruitment Ltd
✨Know Your Tech
Make sure you brush up on the legal technology and systems mentioned in the job description. Familiarise yourself with common applications used in the legal sector, as well as any specific tools the firm might use. This will show that you're proactive and ready to hit the ground running.
✨Showcase Your Communication Skills
Since the role involves training and supporting users, be prepared to demonstrate your communication skills during the interview. Think of examples where you've explained complex information clearly to non-technical users. This will highlight your ability to connect with colleagues at all levels.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, like troubleshooting a technical issue or delivering a training session. Prepare some scenarios from your past experience where you successfully resolved issues or improved processes, as this will showcase your problem-solving skills.
✨Emphasise Your Collaborative Spirit
The firm values a collaborative culture, so be ready to discuss how you've worked effectively in teams before. Share examples of how you've supported colleagues or contributed to group projects, as this will align with their emphasis on teamwork and support.