Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support users with legal applications and deliver training to enhance their tech skills.
- Company: Top 150 UK law firm known for its collaborative culture and investment in technology.
- Benefits: Hybrid working, ongoing training, and a competitive benefits package.
- Other info: Great opportunity for career growth in a dynamic legal environment.
- Why this job: Join a supportive team and make a real impact in the legal tech space.
- Qualifications: Experience in IT support or legal roles, strong communication skills, and a proactive mindset.
The predicted salary is between 30000 - 40000 £ per year.
We are currently working with a highly regarded Top 150 UK law firm looking to recruit an Application Support Specialist into their growing IT and business support function based in Alconbury. This is an excellent opportunity for someone with either an IT support background or experience within the legal sector such as a Legal Secretary, Legal Assistant, or Junior Paralegal who enjoys systems, training, and helping colleagues get the best out of technology. The firm is known for its collaborative culture, strong staff retention, and continued investment in legal technology and operational improvement.
The role will involve supporting users across a range of legal and business applications while acting as a key point of contact for training, guidance, and system support.
Benefits include:
- Hybrid working flexibility.
- Supportive and collaborative working culture.
- Ongoing training and development opportunities.
- Exposure to modern legal technology and systems projects.
- Competitive benefits package.
Typical duties for the role will include:
- Providing first-line and second-line support across legal and business systems.
- Assisting users with application queries and troubleshooting issues.
- Delivering one-to-one and group training sessions to staff across the firm.
- Explaining processes and system functionality clearly to non-technical users.
- Producing training materials, user guides, and process documentation.
- Supporting onboarding and induction training for new starters.
- Liaising with software providers and internal stakeholders to resolve issues.
- Assisting with system upgrades, testing, and implementation projects.
- Identifying opportunities to improve processes and user experience.
The successful candidate will have:
- Previous experience within IT support, application support, or a legal support environment.
- Strong communication and interpersonal skills.
- Confidence delivering training and supporting users at all levels.
- A proactive and solutions-focused approach.
- Strong organisational skills and attention to detail.
- Experience working within a professional services or legal environment would be advantageous.
If this role looks like the new challenge that you are looking for, please apply via the advert or contact us directly for a confidential discussion.
Legal Support Assistant in Cambridge employer: Eclectic Recruitment Ltd
Contact Detail:
Eclectic Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Legal Support Assistant in Cambridge
✨Tip Number 1
Network like a pro! Reach out to your connections in the legal and IT sectors. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to application support and legal tech. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! Create a portfolio or a presentation that highlights your experience in IT support or legal environments. This can really set you apart during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Legal Support Assistant in Cambridge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the job description. Highlight any IT support or legal experience you have, and don’t forget to mention your communication skills and training abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about the role and how your background makes you a great fit. Be sure to mention your proactive approach and any relevant experiences.
Showcase Your Tech Savvy: Since this role involves supporting legal and business applications, make sure to mention any specific software or systems you’re familiar with. This will show us that you’re ready to hit the ground running!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of being noticed. It’s super easy, and we love seeing applications come in that way!
How to prepare for a job interview at Eclectic Recruitment Ltd
✨Know Your Tech
Familiarise yourself with the legal technology and systems mentioned in the job description. Brush up on your IT support skills and be ready to discuss how you've helped colleagues with tech issues in the past.
✨Showcase Your Communication Skills
Since the role involves training and supporting users, practice explaining complex concepts in simple terms. Think of examples where you've successfully communicated with non-technical users and be prepared to share those stories.
✨Be Proactive
Demonstrate your proactive approach by thinking of ways to improve processes or user experiences. Come prepared with suggestions or ideas that could benefit the firm, showing that you’re not just reactive but also forward-thinking.
✨Prepare for Scenario Questions
Expect questions about how you'd handle specific situations, like troubleshooting a common issue or delivering training. Prepare some scenarios from your past experience where you successfully resolved problems or trained others, highlighting your organisational skills and attention to detail.