Job Title: Customer Care - Processing Coordinator Location: Cambridge Salary: £26,000 - £30,000 Working Pattern: Full-time (Office Based) An established and growing organisation is seeking a proactive and detail-oriented Customer Care / Processing Coordinator to join its central operations team. This role plays a key part in delivering a seamless customer journey, supporting order processing, quotations, and aftersales care. Key Responsibilities: * Process customer orders across retail, homecare, and care home sectors * Prepare and issue accurate quotations following enquiries and assessments * Provide customers with timely updates on delivery schedules and proof of delivery * Liaise with third-party warehouse partners to ensure efficient fulfilment * Support the sales team with administrative and customer-related tasks * Provide product support and guidance over the phone * Handle aftersales queries and resolve issues efficiently * Maintain accurate records and ensure internal systems are kept up to date Candidate Requirements: * Previous experience in a customer service or order processing role * Strong organisational skills with excellent attention to detail * Confident telephone manner and strong communication skills * Understanding of UK geography and ability to plan tra...
Customer Service Representative employer: Eclectic Recruitment Careers
Join a dynamic and innovative engineering team that values collaboration, creativity, and continuous improvement. As an Engineering Delivery Lead, you will benefit from a supportive work culture that prioritises employee growth through ongoing training and development opportunities. Located in a vibrant area, our company offers a unique chance to work on cutting-edge projects while enjoying a healthy work-life balance and a strong sense of community.
Contact Details:
Eclectic Recruitment Careers Recruitment Team
