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- Tasks: Schedule and manage rotas for care staff, ensuring top-notch service delivery.
- Company: Join ECL, a leading provider of care and support in Essex.
- Benefits: Enjoy competitive salary, generous leave, and career development opportunities.
- Other info: Dynamic work environment with ongoing support and training.
- Why this job: Make a real difference in your community while developing your skills.
- Qualifications: Strong organisational skills and experience in resource planning preferred.
The predicted salary is between 26469 - 26469 £ per year.
Salary: £26,469 per annum
Location: Mid Essex
Contract: Permanent Full-Time, 37 hours per week
Shifts: between 7am – 7pm
Do you pride yourself on having exceptional organisation skills? Are you able to work under pressure, resolving queries effectively and efficiently? Apply now to work in a team that makes a difference every day to their local community.
About You
ECL are looking for a Resource Planner to join our Mid Essex team on a permanent basis. Based in our Mid hub, you’ll be integral in scheduling and managing rotas for our care staff, ensuring that all customers receive the best service possible. This role would suit an individual who enjoys working in a fast-paced, reactive environment. You will constantly be reviewing, allocating and revising rotas based on the needs of the service, as well as dealing with urgent requests resulting in rota changes at short notice.
To succeed in this role, you need:
- A full driving license and use of a vehicle for work purposes
- A good understanding of resource planning, allocating and scheduling calls
- A comprehensive geographical knowledge of the North Essex area
- Strong IT skills
- Experience of working with a variety of electronic systems
- Exceptional communication skills and customer service
- Excellent organisational skills
- The ability to use your own initiative and resolve queries quickly and effectively and work well under pressure
- Experience of dealing with sensitive data and an understanding of Information Governance/Data Protection
- Experience of working in a care environment would be advantageous to your application
What we can offer you:
- 45p paid per mile tax-free
- Up to 32 days annual leave a year (inclusive of bank holidays)
- Fully paid induction and training with ongoing support
- Career development opportunities with access to paid qualifications
- Annual salary reviews
- Annual performance-related bonus
- Company pension - Enhanced contributory NEST scheme - we contribute up to 6%
- Healthcare support scheme via Healthshield paid for by ECL
- Employee Loyalty Scheme with long service awards
- Employee referral program - earn £350 for referring a friend
- Employee Assistance Programme available 24/7
- Access to Blue Light Card
- Mental health first aiders in every service
- Reimbursement of professional membership related to your role
Take the next step in your career and become part of the ECL team.
About Us
At ECL, we offer care and support to thousands of people to live safely and independently within their own homes and local communities in South East England. We provide high-quality social care services in Essex, London Borough of Havering, London Borough of Barking & Dagenham and West Sussex aimed at wellbeing, prevention and increasing independence. We are an equal opportunities employer and positively encourage applications from suitable candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We are proud to be part of the Disability Confident scheme which helps to employ, support and promote disabled people in the workplace.
Please note that while ECL does hold a visa sponsor licence, we do not currently accept direct applications from candidates requiring visa sponsorship. Instead, we work with a designated third-party provider to support sponsorship arrangements. Therefore, applicants who do not already have the right to work in the UK and/or require visa sponsorship to continue working in the UK cannot be considered for this role through direct application.
Resource Planner - Chelmsford employer: ECL
Contact Detail:
ECL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resource Planner - Chelmsford
✨Tip Number 1
Get to know the company! Research ECL and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role requires exceptional communication, try role-playing common interview questions with a friend or family member. This will help you articulate your thoughts clearly and confidently.
✨Tip Number 3
Show off your organisational skills! Prepare a few examples from your past experiences where you successfully managed schedules or resolved urgent issues. This will demonstrate your ability to thrive in a fast-paced environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen on joining the ECL team. Don’t miss out on this opportunity!
We think you need these skills to ace Resource Planner - Chelmsford
Some tips for your application 🫡
Show Off Your Organisational Skills: Since the role is all about scheduling and managing rotas, make sure to highlight your exceptional organisational skills in your application. Share specific examples of how you've successfully managed multiple tasks or projects at once.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the key skills and experiences mentioned in the job description. This shows us that you’re genuinely interested in the role and understand what we’re looking for.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great fit for the Resource Planner position.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to see all the details about the role and our company while you’re at it!
How to prepare for a job interview at ECL
✨Know Your Stuff
Before the interview, make sure you understand the ins and outs of resource planning. Brush up on scheduling techniques and be ready to discuss how you would handle urgent requests or changes to rotas. This shows that you're not just interested in the role, but that you’re prepared for it.
✨Show Off Your Organisational Skills
Since this role requires exceptional organisational skills, come prepared with examples from your past experiences. Think of specific situations where you successfully managed multiple tasks under pressure. This will help demonstrate your ability to thrive in a fast-paced environment.
✨Familiarise Yourself with the Area
Having a good geographical knowledge of North Essex is crucial. Take some time to review maps or local resources so you can confidently discuss how you would allocate calls and manage staff schedules effectively in the area during your interview.
✨Communicate Clearly
Strong communication skills are key in this role. Practice articulating your thoughts clearly and concisely. During the interview, listen carefully to questions and respond thoughtfully, showcasing your customer service skills and ability to resolve queries quickly.