At a Glance
- Tasks: Monitor and support AWS-hosted SaaS and voice platforms, managing incidents and tickets.
- Company: Eckoh, a dynamic tech company in Hemel Hempstead.
- Benefits: Hybrid/remote work options, competitive salary, and a supportive team environment.
- Other info: Exciting opportunities for growth in a collaborative and innovative setting.
- Why this job: Join a 24/7 team and make a real impact on cutting-edge technology.
- Qualifications: Experience with AWS, VoIP, and incident management skills.
Eckoh in Hemel Hempstead is seeking a Platform Operations engineer to join the 24/7 team, supporting AWS-hosted SaaS and voice platforms.
You will monitor health dashboards, triage incidents based on business impact, and manage tickets end-to-end using Jira Service Management.
The role requires on-call duties and collaboration with Engineering, Network and Security, while maintaining clear client communications. Hybrid/remote options available with a 40-hour week and shift coverage.
#J-18808-Ljbffr24/7 Platform Operations Engineer - AWS & VoIP in Hemel Hempstead employer: Eckoh
Eckoh is an exceptional employer, offering a dynamic work environment in Hemel Hempstead that fosters professional growth and development within the tech industry. With a strong focus on employee well-being, benefits such as a generous holiday allowance, share incentive schemes, and opportunities for continuous education make it an attractive place to build a career. The collaborative culture encourages innovation and teamwork, ensuring that every team member feels valued and empowered to contribute to our mission of delivering top-notch customer engagement security solutions.
