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- Tasks: Lead a team to deliver employer engagement and skills projects across the Northern Region.
- Company: Join ECITB, a key player in developing the engineering construction workforce in the UK.
- Benefits: Enjoy flexible working, generous holiday, and a supportive work environment with great perks.
- Why this job: Make a real impact on skills development while building relationships in a dynamic industry.
- Qualifications: Experience in relationship management and the engineering construction industry is essential.
- Other info: Home-based role with some travel; commitment to diversity and inclusion.
The predicted salary is between 38000 - 62000 £ per year.
Up to £53,000 + car allowance (£7,965 p/a)
37.5 hours per week; flexible working opportunities available
Full-time, home-based with some UK-wide travel. (Must be situated within the Northern Region)
Here at the Engineering Construction Industry Training Board (ECITB), we are looking for an experienced Regional Operations Manager to lead our North Relationship Management team!
You will lead the team in delivering employer engagement plans, skills-related projects in upskilling, re-skilling, and new entrant programmes, as well as budget management. You will have the opportunity to collaborate with regional providers and use your excellent relationship-building skills to maintain key stakeholder relationships for major infrastructure projects, thereby boosting ECITB\’s profile.
For more information about the role and its responsibilities, view the role profile here.
About you
- Previous relevant experience demonstrating competence in relationship and business management.
- Experience as a solutions provider for key customers.
- Experience in seeking opportunities to develop own and customers\’ business.
- Experience dealing with difficult customers or negotiating with stakeholders.
- Knowledge and understanding of the 1991 Industrial Training Board (Engineering Construction Board) Order and the Under Enquiry process.
- Experience in the engineering construction industry or similar industry working in a skills-related capacity.
- Experience with training and competence systems.
- Ability to work to deadlines and deliver results.
- Experience managing small teams performance-wise.
- Experience coaching and mentoring less experienced staff.
- Some experience of risk management processes.
- Project management experience of non-technical projects with stakeholder management skills.
- Experience navigating the regional political landscape related to skills.
What we offer
- Laptop and mobile phone provided.
- 37.5 hours per week with flexible start and finish times.
- 25 days holiday, including Christmas closure, increasing to 30 days over five years of service.
- Generous pension scheme via salary sacrifice.
- Cycle to work and e-car lease schemes.
- Employee Assistance Programme.
- Enhanced maternity/paternity pay and leave.
- Home office set-up assistance.
About us
The ECITB works with employers and training providers to attract, develop, and qualify the engineering construction workforce across various craft, technical, and professional disciplines.
We invest approximately £28 million annually to support skills development within the industry. Funded by a statutory levy paid by employers, we use these funds to enhance skill levels and support training initiatives that might not otherwise occur.
In collaboration with the education sector, government, and employers, we aim to ensure the UK has a skilled workforce to meet the needs of the engineering construction industry.
ECITB is committed to diversity and inclusion and welcomes applications from all community sections, especially those underrepresented in the engineering construction industry.
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Regional Operations Manager employer: ECITB
Contact Detail:
ECITB Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Operations Manager
✨Tip Number 1
Familiarise yourself with the Engineering Construction Industry Training Board (ECITB) and its mission. Understanding their goals and values will help you align your experience and skills with what they are looking for in a Regional Operations Manager.
✨Tip Number 2
Network with professionals in the engineering construction industry, especially those who have experience with ECITB or similar organisations. Attend industry events or webinars to build connections that could provide insights or referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed relationships and projects in previous roles. Highlight your ability to navigate complex stakeholder environments and demonstrate your problem-solving skills.
✨Tip Number 4
Research the current trends and challenges within the engineering construction sector, particularly regarding skills development. Being knowledgeable about these topics will show your commitment and readiness to tackle the role's responsibilities.
We think you need these skills to ace Regional Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in relationship and business management, as well as any specific achievements in the engineering construction industry. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: In your cover letter, emphasise your experience with stakeholder management and project delivery. Share specific examples of how you've successfully navigated challenges in previous roles, particularly in relation to skills development and team management.
Showcase Your Skills: Clearly outline your skills related to coaching, mentoring, and managing teams. Highlight any experience you have with risk management processes and project management, especially in non-technical projects.
Research ECITB: Familiarise yourself with the Engineering Construction Industry Training Board's mission and values. Understanding their commitment to diversity and inclusion will help you align your application with their organisational culture.
How to prepare for a job interview at ECITB
✨Showcase Your Relationship Management Skills
As a Regional Operations Manager, your ability to build and maintain relationships is crucial. Prepare examples of how you've successfully engaged with stakeholders in the past, particularly in challenging situations.
✨Demonstrate Your Industry Knowledge
Familiarise yourself with the 1991 Industrial Training Board Order and the Under Enquiry process. Being able to discuss these topics confidently will show your understanding of the engineering construction landscape.
✨Highlight Your Project Management Experience
Be ready to discuss your experience managing non-technical projects. Share specific examples where you navigated stakeholder relationships and delivered results on time, showcasing your organisational skills.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities, especially regarding difficult customers or negotiations. Think of scenarios where you turned challenges into opportunities, and be prepared to explain your thought process.
